Jira

After update jira (7->8.3.1) I have two sections Attachments in issue

• Question
• jira-software

Hi all I have a potential issue that I can’t understand/explain which I will describe as ‘Remaining Estimate Update Duplicate Entry’….. Work log entries were created by one of my team as part of hi...

• Question
• jira
• jira-server
• server

I have a cloud installation. We use separate projects for separate purposes in the business, and it makes no sense to use another project's Epics in other projects. Is there a way I can configure th...

• Question
• atlassian-support
• jira-software

Is there any possibility to allow the raise ticket functionality only if no KB article was helpful? I want to 'force' the clients to raise tickets only after answering some questions designed to...

• Question
• cloud
• jira
• jira-cloud

Hi,    I am an admin for our Jira cloud implementation along with a couple of other admin users. We are all part of the site-admins group. Recently, one of the admins had left the organisa...

• Question
• cloud
• jira
• jira-cloud

Hello, I have a list of issues. And I want to find child issues for them that belong to next-gen projects. I'm trying to solve this problem in one request to Jira API. First, I tried to do it with...

• Question
• cloud
• jira
• jira-cloud
• next-gen

Is there any way to avoid the duplicate entries in the "Linked issues" drop-down? We see these duplicates when we are on an existing issue and we click the "Link issue" button.  When anyone doe...

• Question
• cloud
• jira
• jira-cloud

I am able to change my own title but not others.  How can I do this?  JIRA was originally configured by two people who are no longer with the company.  Where does that title in a profi...

• Question
• jira

I am trying to download a trial for Scheduler Plug-in for Server in the hope that it works with Cloud as well. If clicking on the "get license" button it doesn't give feedback with the licensing...

• Question
• cloud
• jira

I'm using a corporate SMTP service with our Jira Service Desk project, which is hosted on a Jira Cloud instance. Our IT team is applying a change for security reasons on the SMTP service. As a resul...

• Question
• cloud
• ip-address
• jira
• jira-cloud
• jira-service-desk
• +1 more tag...

Hello guys, I received a .zip file with information about a project which it will be a test project for Jira activities so how can I import that zip file into Jira? Thank you  Arturo M. 

• Question
• import
• jira

Get a message saying something like "We ran into some problem installing the app, please try again!"

• Question
• jira

Hello, I am trying to show how a story is progressing to a state of 'ready for dev'. In particular, I want to track the individual sub tasks that are related to the story.  Please note that t...

• Question
• jira-software

I would like to bulk edit the name of multiple objects in insight with a unique number behind the name. For example: DEVICE-0001 DEVICE-0002 ... Is this possible with bulk edit? Or is there anot...

• Question
• insight
• jira

I am trying to add a BEHAVIOR to set description with default values which i can edit before i create the ticket. And i am using the following script for it. Which work fine in bits and pieces, the n...

• Question
• behaviours
• jira
• scriptrunner

In order to import a project from a different instance, we upgraded JIRA from version 7.6 to 7.12.3. But after the upgrade I got the following error: " The backup project 'BSS OCB' requires custom...

• Question
• jira
• jira-administration

I have created Issue security level schema for project . and assigned different group for each security level . But It is not working ,any one can see the other group issues .It is highly impacting ...

• Question
• jira
• jira-server

Hi Do you know how to enable the functionality to expand a roadmap Epic to display any associated child issues on that roadmap? The documentation online suggests this is possible, however I do not h...

• Question
• cloud
• jira
• jira-cloud

I'm trying to add subtasks underneath a task in my Portfolio for Jira plan. Adding them to the plan is working as designed, but as soon as I want to committ them to Jira through the Review button the...

• Question
• advanced-roadmaps

Hello guys, I'm having an issue with this error message in Jira Service Desk email connections: Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "Logon fai...

• Question
• jira-service-desk

My date time fields like resolution date, created, updated etc shows different value in JIRA UI and Database in spite of having the same time zone (UTC). Also the difference in the duration is differ...

• Question
• database
• date
• jira-software

The purpose is to export a specific problem from JIRa server into  (new) JIRa cloud In the helpsection it says: "Importing an export file containing activeobjects.xml and entiti...

• Question
• cloud
• jira
• migration

Hello, when using the Issue Matrix plugin in "Issue Links" mode, our custom remote issue links are not visible. Is there a setting for that or is it not possible to show remote issue links with the ...

• Question
• issue-matrix
• jira
• jira-server
• remote-link
• server

Hi Team,   Can we identify the recent transitioned username of a issue through JQL query.   Regards Srikanth Gogineni  

• Question
• jira
• jira-server
• server

Hi,  Can someone please help me with some automated scripts or way to either monitor or restrict Project Admins to add any individual users into the project? Only roles should be allowed to add...

• Question
• jira
• jira-server
• script
• server