Jira

I must me missing something.  In JSD Server we want to create a Jira issue where customer is the assignee. i.e. we need the customer to take action. So the end result will be: Jira issue is ...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I'm calling the Jira REST API using Basic Authentication. However, various online articles indicate the "username" is not my login email address. It appears my actual "username" is not presented anyw...

• Question
• cloud
• jira
• jira-cloud
• powershell
• rest-api

Hi All, This is regarding the graphing gadgets: Created vs Resolved Chart, Time to First Response, Aver Age Chart.  On JIRA 7.2.10, these gadgets are limited to reporting only the most recent d...

• Question
• jira-core

I am looking for a report or widget that allows me to view the total count of bugs linked to all project user stories.    Currently, all of user stories and defects are part of the same p...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Hello,  Feeling discouraged the phone tree of this major tech company doesn't reflect the actual extensions offered for support. Additionally, dialing "O" just brings me to a voicemail system.&...

• Question
• jira

Jira 7.9.2 When I create a "Software" Jira project using the "Kanban software development" template, I can select More -> Create sub-task from a Story issue type.   When I create a "Softwa...

• Question
• jira-software
• project
• story
• sub-task

I started using the nexgen project to better manage various projects, I've labeld each project as an epic. Under each epic I created an issue type called Sub-epic to group all the stories together th...

• Question
• cloud
• jira
• jira-cloud

In "project settings" within a next gen project, I'm currently unable to make any edits to any fields on any issue type. Any time I try to save changes, I receive a alert in Red under the "Descriptio...

• Question
• cloud
• jira
• jira-cloud

Hi, Just setting up a new portfolio plan. I'm creating new teams based off of different scrum boards. Setting everything up seems fine. I create new teams, assign boards to teams, and generate the...

• Question
• jira
• jira-server
• server

...OST', url: `${baseUrl}/rest/api/3/issue`, data: JSON.stringify(bodyData), headers: { 'Authorization': 'Bearer ' + jiraTokens.accessToken, 'Content-Type': 'application/json' }, json: true }; axios(o...

• Question
• cloud
• jira
• jira-cloud
• rest-api

Hi (below question is for cloud hosted JIRA) I just added the Sub-task issue type to the issue type scheme of a service desk in JIRA. I still cannot see an option to create a sub-task. I tried from ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Why I see 2 sprints with the same name and different issues in backlog How can I make one sprint with all of this issues?

• Question
• jira

• Question
• jira

Hello,    I tried creating an account with my work email, but at some point I did not followed an instruction and now I'm stuck with a trial account I cannot access.  Afterwards I w...

• Question
• jira

For Example: I have three transitions (named: 1 street, 2 street , 3 street) pointing in the workflow to the same "In Progress" status. I would like to run a query to see which transition option is ...

• Question
• jira
• jira-server
• jql
• search
• server

Hi, I've got problem with scripts in post function on "Create" transition.  I've got project X and project Y. In project X I'm creating linked-issue to project Y, and in Y I've got this post f...

• Question
• custom-field
• issue-link
• jira
• jira-server
• post-function
• +3 more tags...

The team and plan are already created on Portfolio as are the absence periods for each team member. The plan is associated to a project board where the issues should only have available those assign...

• Question
• cloud
• jira
• jira-cloud

...elaxedPathChars="[]|" relaxedQueryChars="[]|{}^\`"<>" SSLEnabled="true" sslEnabledProtocols="TLSv1.2,TLSv1.3" acceptCount="100" clientAuth="false" c...

• Question
• jira-core
• jira-core-server
• server

I am trying to understand how this community is using different hierarchy levels in portfolio and how the different levels are defined. I am trying to implement portfolio management and wanted some g...

• Question
• advanced-roadmaps

Hi, The remaining estimate of issues are showing incorrect in the sprint burn-down chart. For example: issue A and B have remaining time estimate as 100 and 160 respectively. This is shown correct...

• Question
• jira-software
• jira-software-server
• server

We were experiencing serious issues with Jira last week due to problems caused by a scriptrunner script field. We found the script field that was affecting our instance and removed it. But during our...

• Question
• jira-software
• scriptrunner

ops.bar.group.size.opsbar-operations = 0 ops.bar.group.size.opsbar-transitions = 0 By adding these 2 properties in the jira-config.properties changes the operations bar JIRA system wide, while I wa...

• Question
• jira
• jira-service-desk
• workflow

Hi! Is there a way to disable the option or hide the button to create a new _blank_ project? Every time when one of our admins creates a new blank project jira creates new schemes, solutions, statu...

• Question
• jira
• jira-server
• server

Several days ago I had to reauthorize the Jira Cloud bot in Slack, and ever since I can't get the bot to detect case numbers and fill in the details like it used to. If I invite the bot to a channel ...

• Question
• jira-cloud
• jira-core
• slack

I want to change the status from closed to open. I think this should be called transition.  How can I add a transition? I am getting confused about the actual Jira workflow.   I ...

• Question
• jira