OIá Pessoal. Senti falta de ter um semáforo que indique, na lista ou quadro, quando uma tarefa foi atualizada por qualquer um dos responsáveis. No app aparece uma tag na tarefa, mas na web não...
i need to give a user permission to raise Atlassian support tickets. Does anyone know the procedure ? i can't find anything in the community posts. - thanks
I have a customfield object and I want to get the value of an attribute of that field. For instance I have the custom field "customfield_10010" with attribute "requestType". With the field parameter...
We have a requirement to transition the Parent Issue (Epic) to the next status "Ready" once all the child tickets (Task) are transitioned to "Done". I have set-up the automation following th...
Trying to set up an automation that will send out an email when all children issues are marked done on a task but it has not been moved to the done column on kanban. I have attached photos to show wh...
I have created a custom subtask, I have added to the appropriate scheme, sub tasks are enabled however when I click create subtask from the timeline screen only the default subtask icon shows, what a...
Hello community, I want to calculate a RICE score for which the formula is (R*I*C)/E. The challenge is that Each R,I,C,E has a value in words on front end. I.e. These are picklist fields whe...
Hi Folk, My colleague just changed an issue type from Test to Task and my Zephyr test cases are got lost. Is there a way to undo/revert this action and get the test cases back? Thank you in adv...
Currently we have an issue layout configured in Jira but some users can see it differently. The goal is to have a consistent view and also put a description field in the top of the layout. Screensh...
I want to be able to do a JQL filtering and then copy the issues it came back with in a easy format straight into slack. so that all issues end up in a bullet point format with a link to open the iss...
Hi, I am using Jira Service Management, in particular the Support ticket system. I want to add an automation where, every time an issue is created, depending on the Request Type of that issue, syst...
In our data center environment, we have several projects in Jira that are used by a variety of departments. We also have Jira's Service management suite tied to one of these projects (called SDP) and...
It seems that when creating issues and posting via the JIRA integration to Slack, a priority field that I do not have enabled for this issue type is assigned. This priority field would also show in t...
I´m extracting historical information about issues via Rest API. All the assignee (or any user, author, reporter, etc) information is anonymized after the extraction. I´d like to know if Jira...
Hola necesito ayuda con algo. 1 - ¿Cómo hago una transición de un ticket llamado Orden de compra en Jira Work Management para generar automáticamente un ticket llamado Factura que tendrá campos perso...
Hola necesito ayuda con algo. 1 - ¿Cómo hago una transición de un ticket llamado Orden de compra en Jira Work Management para generar automáticamente un ticket llamado Factura que tendrá campos perso...
I have the following set up Proj A: an automation rule at some point creates a ticket in Project B Proj B: an automation rule with a trigger on 'Issue Created' creates subtasks on the newly create...
Hello everyone! We have a transition in Workflow without status translation. Is it possible to somehow track when such a transition is used in the ScriptRunner Listener event? P. s. Post func...
I have a new project where I want to track QA specialised activities. I have created a number of new issue types - for example: Test Request. There are cases where more than 1 QA would be working on ...
Hi! I have worked on my folder on Jira and mistakenly deleted a document in that folder. I really to recover this document. Could you please help guide me how to do that? Besides, I want to cre...
We have implemented our Jira environment but our users are experiencing very low performance on most of actions (create issue, transitioning, etc). Let me share with you or infraestructure details: ...
Hi, As part of migration from Jira boards to Azure we have to give PAT token in commant prompt, but i am unable to create it as i am not getting any option for personal access token in Profile...
when I click on a sub-task issue type and click on the icon, it does not give me the option to change it to a different issue type i.e task This is what the hierachy on our side is set-up. I am too ...
We need to exempt Jira Cloud from our Intune MAM policy for iOS. Does anyone know what should be the value for it?
I'm trying to automate the process of changing issue status, moving between the backlog and the board, or vice versa, but the current project doesn't appear in the board selector.
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| October 23, 2025 11:23 PM PDT |