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Filter with key that begin with a word

Ti-Crick March 20, 2025

Hi,

I want to know how to create a filter with the key taht begin by a word.
I try this

project = "123" AND KEY ~ "ABC"

but I have this message:

The operator '~' does not support by 'KEY' field.

3 answers

1 vote
Trudy Claspill
Community Champion
March 20, 2025

Hello @Ti-Crick 

Welcome to the Atlassian community.

The field "Key" refers to the issue key; i.e. ABC-123. The issue key is made of the Project Key and a number. So, if you want to filter based on the portion of the issue key that is on the left side of the dash, just add the "project =" or "project in ()" criteria to your filter.

If that doesn't satisfy your need, please provide more information about what you are trying to accomplish.

Ti-Crick March 21, 2025

Hi,

Thank you for your feedback.

The problem is that I have two projects. The first projects is created in 2024. The second is a new one this week.

When I want to insert data in the second one, I see the tickets of the first projects. I don't want to.

Ti-Crick March 21, 2025

I create a filter but when I go at My Work, I see the tickets of the first project. 

Trudy Claspill
Community Champion
March 21, 2025

When you say you created two Projects, do you mean two Jira projects?

If you go to the View All Projects page under the Projects menu are these two projects listed separately?

Or is the data for both of your "projects" contained in one Jira Project?

When you say you want to "insert data in the second one" how are you trying to insert that data? Can you provide a screen image that shows the screen you are using to insert the data, and point out where it is showing data from the other project?

Can you provide a screen image of what you are seeing when you are looking at "My Work"?

Ti-Crick March 21, 2025

When you say you created two Projects, do you mean two Jira projects? Yes

If you go to the View All Projects page under the Projects menu are these two projects listed separately? Yes

Or is the data for both of your "projects" contained in one Jira Project? Each project have is own tickets.

When you say you want to "insert data in the second one" how are you trying to insert that data? When I want to write the time, I see the tickets of the two projects

Can you provide a screen image that shows the screen you are using to insert the data, and point out where it is showing data from the other project? Yes! You can see key XTEMPO as the second projects and OBAP are the tkckets of the first project on the picture.

Can you provide a screen image of what you are seeing when you are looking at "My Work"? Yes on the same picture.

Thanks a lot

Ti-Crick March 21, 2025

This

Trudy Claspill
Community Champion
March 21, 2025

Thank you for that additional information.

I am not sure what screen you are viewing. Can you tell me what options you selected to make that screen display? I suspect it is a screen provided by a third party plugin. Do you know if you are accessing functionality provided by a third party plugin? If so, which plugin?

Additionally can you tell us if your are using Jira Cloud or Jira Data Center? Click on the Help button near your avatar in the upper right corner, then select About Jira. What information do you see? If you are using Jira Data Center you should see an application version displayed, such as 9.12.14.

Ti-Crick March 23, 2025

Thank you

It's not a plugin.

I'm not sure for Jira cloud but I think it's that.

 

 

Trudy Claspill
Community Champion
March 23, 2025

Hello @Ti-Crick 

Can you answer the questions I asked so that I have the information necessary to offer you relevant suggestions?

In the first paragraph of my last response I asked you to detail how you got to the screen that shows Your Work.

Related to the second paragraph question about which product you are using, can you share with us the information you get when you view the Help > About screen in your Jira?

0 votes
Hannes Obweger - JXL for Jira
Atlassian Partner
March 23, 2025

Hi @Ti-Crick

welcome to the community!

First off, I'd also see if a project filter can solve your problem; after all, the first part of the issue key is always just the key of the issue's project.

Otherwise, if you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on: JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. One of the filter operations that is available for all columns is the text filter, which performs a partial match by default.

This is how it looks in action: 

project-key-filter.gif

I'm using the project key column here, but it would work the same for the issue key. For more advanced use cases, you can also use logical operators (like AND, OR, or NOT), or even regular expressions.

I should also add that JXL can do much more than the above: From support for configurable issue hierarchies, to issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes

Ti-Crick March 23, 2025

Thanks a lot for the feedback.

I will comeback to you.

0 votes
Ti-Crick March 21, 2025

The picture

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