Jira

As the last resort, I've been using the old Jira view to quickly tag a group of people in a Jira ticket. The old Jira view allowed for people to be tagged using prefix "~" I have a macro on my loc...

• Question
• new-to-jira

Hi! We have a team who experiences random old issues being added to their new sprints in Jira as soon as they select "Start Sprint". None of the issues were in their project Backlog prior to suddenly...

• Question
• jira
• jira-server
• server

I am updating a transition in the workflow with a clone as part of the transition.   It will clone the issue from the "Customer" project to the "Development Team" project when the customer ...

• Question
• jira
• jira-server
• scriptrunner
• server

I need a report with the issues that used an incident linked to a specific project, if I use only issueLinkType = "link1" it returns all issues but I need a series for each project. Example: projec...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, I've recently got a new phone so I lost access to to generate a key from my authenticator app.  I was able to get back into my account with my Recovery ID but how the heck do I set up t...

• Question
• cloud
• jira
• jira-cloud

I am looking to create a section in Jira tickets that require a user to answer some simple questions (ex: what business value/objective are you trying to accomplish,specific due dates) before they su...

• Question
• cloud
• jira
• jira-cloud

For example I have Confluence page named AUTH with the following content:   INTRODUCTION: hi hi ha ha. Auth is described below   MAIN PART: Some business requirements for auth  ...

• Question
• cloud
• jira-software
• jira-software-cloud

I already tried doing it through Issues Security schemes and group permissions but I'm not getting a user to see only the issues of his project.  I found a thread of 2018 saying that is th...

• Question
• cloud
• jira
• jira-cloud

Hello!  Currently I can organise tasks only in such way: Epic -> Story -> Subtask OR Epic -> Task -> Subtask   And I would like to have the following: Epic -> Story -&...

• Question
• cloud
• jira-software
• jira-software-cloud

I can successfully add a comment to an issue through the rest api, v3.  I am now trying to include a @Mention to a new comment.  I have tried @username, [~username], ~username, an...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• rest-api

When a scrum master login hours under a sub-task for her teammates, the hours are being tagged to her. but, For some sub-tasks hours are being tagged to the assignee. What we don't understand thi...

• Question
• jira-software
• jira-software-server
• server

Hi,   I was trying to filter  Σ Time Spent = 0 with jira query, and this filed doesn't seems populating in query. The only querying element I see is 'timespent' not ' Σ Time Spe...

• Question
• jira

I have a single project (ITP) acting as a global respository for all of our programs we are developing.  Since several different departments and often multiple teams within each department contr...

• Question
• jira
• jira-server
• server

Hello my manager created an account to use Jira, the email is correct and the invite was sent twice but I still cannot receive it.  I found a few tips in the documentation but nothing seems to ...

• Question
• jira
• jira-server
• server

I'm preparing to take the Project Administration in Jira Server certification exam.  It looks heavily based on the differences between the abilities of the Jira Administrator and the Project Adm...

• Question
• jira
• jira-administration
• jira-server
• server

Enterprise releases are now called Long Term Support releases As of June 29th, 2020, Enterprise releases are now called Long Term Support releases. The security bug fix policy for these rel...

• Question
• jira
• jira-server
• server

I'm looking to get a list of the schemes available in Jira, I believe I have the list correct: Issue Security Issue Type Issue Type Screen Workflow Field Configuration Permissions Notification...

• Question
• cloud
• jira
• jira-cloud
• scheme

Our Dev Team already uses Jira for managing the continuous improvement and changes to our software product line. However, we are currently researching Jira as a project management tool for non-softwa...

• Question
• new-to-jira

Issue randomly happens with consistency and without doing anything Only one user of mine has this issue and he is using MS Edge as a browser. He also cleared his cache and still no luck.  

• Question
• jira
• jira-server
• server

Using JIRA Cloud I am in Administration > Issues > Statuses. I'm re-ordering the statuses.  When I try to reorganize the items at the bottom of the list, they simply don't move. When I tr...

• Question
• cloud
• jira
• jira-cloud

Hi, When I install Jira, I can´t pass of this step. Is the Jira service desk server.  

• Question
• jira-software
• jira-software-server
• server

For an opened issue, when clicking on Link Issue button, it enables to define the link type (combo box) and search for linked issue (text box). When searching in the text box, Jira suggests only iss...

• Question
• cloud
• jira
• jira-cloud

Hi All, Please can you advise: I'm trying to create a script runner post-function to add one year to a field. Have the below, ------------------------------------------------------------ import ...

• Question
• jira-software
• jira-software-server
• server

Hi.  We have two custom fields, Planned delivery date and Actual delivery date that are both date pickers. Those two custom fields should be used in change requests. Planned delivery date is t...

• Question
• jira
• server

Hi! I have automotion rule it's trigged by issue creation, "if" validates by issue type and it edit Summary field. It's works perfectly.  But when I apply custom issue security, when tasks see...

• Question
• automation
• cloud
• jira
• jira-cloud
• jira-service-desk