Jira

Our process to auto open a ticket from an email works great generally, but for a couple of emails, it will not open a ticket. Any idea why?

• Question
• cloud
• email
• jira
• jira-cloud

how can i add the required field under date section please refer the screenshot   Thanks!

• Question
• jira
• jira-core
• jira-server
• server

I'm looking for the best way to solve the following problem: As a developer writing a ticket, I want to be able to connect my JIRA ticket with an automated test that is ran through my CI process. Th...

• Question
• automation
• continuous-delivery
• jira
• jira-cloud
• test

Cronmaker.com doesn't seem to provide this type of schedule. Anyone know what the cron schedule would be for either the "Last day or month" or the "First day of month"?

• Question
• cloud
• jira
• jira-cloud

I am trying to send for review a user story, that has it`s sub tasks already completed, but it does not let me. It does not give me any error, it`s just that when I select Send for review, and resolu...

• Question
• jira
• jira-server
• server

We often have stories that need to precede or succeed other stories, is there a way to set up links that we can say that a story precedes another (the inverse would be that the second story succeeds ...

• Question
• jira
• link

Hello Atlassian community! I'm trying to create a Scripted Field that will sum up the value of a number field on all linked issues, however so far I can only get it to work in one direction or the ot...

• Question
• jira
• jira-server
• scriptrunner
• server

Basically I am trying to take the required parent due date, subtract 14 days from it and apply it to my subtask's due date field. Currently it is setting the subtask due date as the created minus 14...

• Question
• adaptavist
• jira
• jira-server
• scriptrunner
• server

I want a way to show that an issue has been flagged (impediment = yes) when looking at the Issues in Epic section.  I am looking if there is a away to customize what displays in the columns und...

• Question
• jira

Hello there, I have enabled email notifications option to receive all the notifications on my gmail account tied to Jira. I used to receive updates regularly until August. From August 6th, I stopped...

• Question
• cloud
• jira
• jira-cloud

One of my users has an issue with copying text and then pasting into JIRA issues textbox results in special characters getting added, such as the following: “contains† Does anyone have an ...

• Question
• copy
• jira
• jira-server
• paste
• server
• +1 more tag...

I have setup a user in JIRA with a catch all support email address that sends an email to our Zendesk which receives the JIRA email notifications and creates tickets and needs to send an automated em...

• Question
• cloud
• configuration
• email
• jira
• jira-cloud

Hello Currently my story workflow is as follow:  To Do => In progress => Done I want to add another end status which is "Cancelled", so i can move the story from To Do or In progress to...

• Question
• jira
• jira-software

How can i add the fields in the date section  please refer the screenshot below

• Question
• jira
• jira-core
• jira-server
• server

If I renew my jira licence, do I have to renew all the used plugin licences as well?  

• Question
• jira
• jira-server
• server

If a ticket is open, or accepted, or in clarification and after comment from an admin there is no answer from someone else, then the ticket will be rejected and closed automatically.

• Question
• jira
• jira-server
• server

Hello all!   I have a Query based Plan in 'Portfolio for Jira' which has Epics and stories with scheduled end date beyond the Release date to which they are tagged to. I built a Program using...

• Question
• advanced-roadmaps
• server

Hi is it a way to get all GIT branches related to particular ticket ? I am using request /rest/dev-status/1.0/issue/detail?issueId=53082&applicationType=stash&dataType=repository and it cra...

• Question
• cloud
• jira
• jira-cloud
• rest-api

Hi Folks,   I'm looking for options to encrypt postgres in jira at rest. 1. I've found an add on "encryption for jira" but it's not available since we're using quite old version jira 6.3 serv...

• Question
• jira
• jira-server
• server

Hello All, I'm trying to user the orderBy parameter on getting projects versions, but Its not working. I know that Ordering is not available in all resources/endpoints, I just assume its not workin...

• Question
• jira
• jira-server
• server

Hi community, I am trying to create a Kanban board on project 1 which includes all the tickets having priority 0 and it also should include all tickets having label 'palvn-adhoc' from another projec...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, all! We have a unexpected behavior when it is not possible to change transition via API endpoint in case of the ticket has a disabled user into the Issue Watchers list . The same API call ...

• Question
• api
• jira
• jira-server
• rest-api

Hey All, Is there any news / update / decision made around having the ability to have the last comment made on a search result item being made a column that could be included in the search results. ...

• Question
• jira
• jira-server
• server

So, we did switch from Jira to Jira Cloud, and a much used option to @ people in comments, are gone. The global permission is there, but we still not seem able to do this. Any tips? 

• Question
• cloud
• jira-cloud
• jira-software
• jira-software-cloud

Hey, I would like to set a condition on JIRA for the linked issues. For example, I link a issue(A) from one project to another project's issue(B). I want to set a condition in which if the status of...

• Question
• cloud
• jira
• jira-cloud