The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Integration with Slack (Bug handling)

ct
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2020

Hi, 

Anyone having a great solution for reporting bugs in Slack and then move these to Jira automaticly?
My employees are using Slack and it is easy for them to use. I would like a solution where they just write bugs in Slack and then it import to Jira where tech can handle the bugs and priorities it. 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2020

Hey, welcome to the Community!

Great question, reducing the switching between tools can help teams feel more efficient. With the official Jira Cloud for Slack app by Atlassian, you can select a message in Slack and have it create an issue in Jira.

After connecting to a Jira instance (the bot will help you do this in Slack), you can click the '...' menu in the upper right of a Slack message to create a Jira issue:

image.png

A message from the integration will then let you edit the issue text if you need, and ask you which project and issue type should be used.


image.png

You can also use the 'Attach to issue' option to add the message to an existing Jira issue.

Cheers,
Daniel

TAGS
AUG Leaders

Atlassian Community Events