When creating a Service Desk Classic project in cloud with Share Settings with an existing project checked and used, the request types default back to Problem-Detailed, Problem-Quick, and Bug. How c...
I created Ticket Number and Estimated Time of completion fields in JIRA. I am trying to add these 2 fields to show up inside all tasks for a specific project. How do I do that? I want these 2 ...
We need to create a form where users can request a build which can contain anywhere from 1 to 77 parts, and for each part the user will specify a Git branch to build from. At a basic level, this can...
Hello everyone i would create a own custom field type with two fields like cascading select list. But with one numberfield an one Dropdown list for units wich kind of cf type i have to use Thanks ...
Hi, I have a product backlog and sprint board. Some how sprints are not working for us and I closed the sprint. I have created a New Kanban board and shifted all the open issues from the final...
I am trying to setup a filter in the Kanban view, based on the number of days an issue has been in a specific workflow status. I have setup a workflow where an issue will move from "Backlog" to...
We are testing out this software as possible IT ticketing software. During our testing we are able to edit all comments inside of the chats inside of the ticket request. Can we remove or ...
Minhas filas de tickets não recebem emails de domínios externos ao meu projeto. Como faço para meus clientes enviarem um e-mail para um endereço de suporte, e que isso gere o ticket no jira? Já está ...
I need to be able to have a 3+ level conditional field(s) i dont mind if it requires different fields i just need to be able to do something similar to Country, State, City. I need atleast 3 fields b...
I am seeing a discrepancy in Time to 1st Response & Time to Resolution under SLA Success Rate and SLA Goals. See below: SLA Success Rate ...
Hi, I'm using rest api to get users from a certain group. I specified the group name ({'groupname' : '...'}I but I get this error: {'errorMessages': ['The group name can not be empty'], 'errors...
Dear members from Atlassian Community, I'm finishing a Request form, but unfortunatly, this request is not beeing created, after I Click on "create", nothing is done. Someone can ...
I have uploaded a number of issues to Jira and cannot work out how to bulk update the cards with a new epic. any advice welcome.
I try to build a Scrum board like it is if you choose "swimlane based on Epics" but I need some additional Lines thats why I must configure it with JQL. My thoughts were may be with "order by ...
Greetings, With the new view, some transitions, which were shown as "button" in the old view, do not show at all in the new view. How can we solve this please? Thanks, Sandra
After installing EazyBi it is automatically uninstalled after 4 min. I have spoken to EazyBi support and they recommended to speak to Atlassian.
Hello, Newbie Question: I would like to group different issues status in thre categories, for instance: New: - NEW TO COMPLETE - TAKEN INTO ACCOUNT In Progress - NEED MORE I...
Hi all, I try to create new Project, but I do not see the Wiki Renderer at the comment field anymore I try to load the old Project I created before, I still see the Wiki renderer there. Please hel...
What I would like to achieve is the possibility for a user who creates (or update) an issue to link a confluence specific content to the JIRA issue in a way that it will appear as the issue descripti...
Hi, I wanna install Jira on my cPanel when I tried to install java and set the JAVA_HOME path I got this issue. how can I solve this problem?
Hi all, I am using Jira software and Confluence with port URL, I want all users can user their own username and password its can login with confluence also How can confluence use jira for user mana...
Hello Community, due to european laws we need an accessible page on every website regarding the private policy and impressum. The Jira Support only gave away these guides: Perform a backu...
For example, I'd like the functionality to automatically highlight items red if they are on hold, or for them to turn green when they are "ready" (meet a set of pre-determined conditions - a separate...
Hello, I'm trying to restrict attachment file on view screen (not workflow validator ) How can i do it? Is it possible using java script? Thanks.
Hello, I'm looking at this tutorial page but i cant find the same look on our Jira Software (Cloud) instance https://confluence.atlassian.com/jira064/commenting-on-an-issue-720416302.html#Comment...
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