Jira

Hi there, I recently create a next-gen Service desk project. I enabled the system to collect CSAT feedback. I created, close and rate few tickets myself but CSAT has not been recorded. Do you exp...

• Question
• agile
• customer-satisfaction
• jira-service-desk

Hi, I need to collect user mobile number from the custom field (Text filed). When users entered Alphabets system throws error message under the custom filed, Need groovy script for this condition....

• Question
• jira
• jira-server
• server

The New "Your Work" page does not display any of the items assigned to me.  Is it possible to configure this to query based on assignee, rather than the apparent status?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

My Jira Activity Stream widget does not log when issues are deleted. Someone on my team deleted an Epic and I am attempting to find out when this occurred. Is there a way to query history to see wh...

• Question
• jira-software
• jira-software-server
• server

Hi All,  I'd like to be able to hide values from a system field like Priority, Resolution, etc, without  deleting the value from the field entirely, as I don't want tickets that have used ...

• Question
• jira
• jira-server
• server

I am trying to upload test cases from excel sheet to zephyr, and I am following the instructions from the below link https://bitbucket.org/zfjdeveloper/zfj-importer/wiki/Home?_ga=2.84607321.17099347...

• Question
• atlassian-marketplace
• cloud
• jira
• jira-cloud
• zephyr

Hi, Is there a way, without going into every board, to identify the sprint start dates using JQL? I have tried finding the answers but not able to get anything.  Please let me know if som...

• Question
• jira
• jira-server
• server

Hey there! I need some help on the following topic please: We were using another software and now we are starting to use Jira. We want to keep tracking from the previous 3 sprints. We can import dat...

• Question
• cloud
• jira
• jira-cloud

I am very new to JIRA administration and have inherited a version 7.10.1 system. It has reached EOL and needs to be updated as soon as possible. Does Jira Core require an secondary on-site serve...

• Question
• jira-core
• jira-core-server
• server
• upgrade

Would it be possible to have the option to filter a board by labels without creating a custom filter?  I added one but I'd really love the ability to do this: https://[yourSite]/secure/RapidBoa...

• Question
• jira
• jira-server
• server

I can't seem to figure out how to map the status of tickets from clubhouse (state) to Jira (status). Anyone run into this? If I don't map the field everything ends up as done which is inaccurate. Tha...

• Question
• cloud
• jira
• jira-cloud

I would like to be able to filter our JIRA issues by Start Date so that the tickets that we need to set up are in the order that we need to build them in. I have set up a filter in my Issues & F...

• Question
• cloud
• jira
• jira-cloud

We are not able to see the estimated time even if I already assigned the time at ORIGINAL ESTIMATE

• Question
• cloud
• jira-software
• jira-software-cloud

Can we make folders in Jira within an issue and add files to the folder

• Question
• cloud
• jira
• jira-cloud

Hello! I'm wondering if there's any way possible to set a 'reminder' on a Confluence page to trigger a notification when a page reaches a certain time since creation, or a certain age, for example. ...

• Question
• cloud
• confluence
• confluence-cloud

Greetings!  Does anyone know if JIRA has some Resource planning build in and how to use it?  Each week we need to do Weekly Planning on Company bases where we decide which developer w...

• Question
• jira
• jira-server
• server

We recently migrated two instances of Jira into one. We now need to make the old instance "read-only" to ensure that individuals are not adding issues to the old instance. Besides creating a permissi...

• Question
• jira
• jira-server
• server

Dear all, when I edit an issue in our Jira server instance, time to time we get a strange warning which is really enoying all our users. I have check the log entry but notthing related to this erro...

• Question
• jira-server
• server

I'm having issues with a JQL query to return issues that match a specific label. Here is a simplified query... labels = JournalsContent On investigation, it seems to depend on the issuetype.  ...

• Question
• cloud
• jira
• jira-cloud

I am trying to set the value of a custom, single select, field in jira based on the value of another field as a post function. For this I am using  the "Set a field as a function of other fields...

• Question
• jira
• jira-server
• server
• workflow-toolbox

I have created a custom jira filter for open tasks approaching or passing due date. This is working as an email subscription. How can I forward this notification to the slack channel? There is no eve...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm using Jira server 8.6 and when I log in it keep bringing up the Issues page for one of my project, instead of opening with a custom dashboard that I created. The dashboard is set as favorite. &...

• Question
• jira-software
• jira-software-server
• server

When the user changes any field in one incident, the incidents is automatically unassigned. The incident status isnt relevant, it happens all the time in any status. It is only happening to one parti...

• Question
• cloud
• jira-software
• jira-software-cloud

With Jira Classic board you can select a user, click the ... 'View Summary of assigned work' and see their assigned sprint points.  I do not see this option in Next Gen.    

• Question
• cloud
• jira
• jira-cloud

I am trying to create a new project in Jira from Powershell using REST API. I have the following code, but it is giving me http error 400. I can't figure out where the problem is, most likely in the...

• Question
• jira
• jira-server
• server