Jira

Hi All,  I am currently implementing a brand new service desk project/portal into our company and would like to setup the organisations and customers without sending out the initial sign up ema...

• Question
• cloud
• customer
• customer-portal
• jira
• jira-cloud
• +3 more tags...

Hi all, Here is the illustration of the problem. Our client is legacy company and they have few hundred bugs in the product backlog. They also new story as part of the product backlog.  And s...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I can not setup workflow for my project.

• Question
• cloud
• jira
• jira-cloud

I am using 'Automation for Jira' to create some calculated fields upon a transition. I am then using a post function to update the issue with the calculated fields.  However the post function i...

• Question
• automation
• jira
• jira-server
• post-function
• server

...e edited by a Project Admin. Which is the source of truth? I am concerned as I'm not sure if the exam is expecting an answer based on what is true, or the information provided in the student guide.

• Question
• cloud
• jira-software
• jira-software-cloud

How to Import bulk Test Cases from Excel sheet using Importer Feature? I have tried this Importer Feature and tried Importing the Test Cases from Excel sheet but it is importing only 1 Test Case fro...

• Question
• jira
• jira-software

Hello, In my sprints, I follow the following procedure: 1. during sprint planning, i assign original estimates to a US and update the same value for the field SP. 2. As the sprint progresses, my t...

• Question
• cloud
• jira
• jira-cloud
• report
• velocity

Is there a way to capture the Sprint Goal on a dashboard or through a special filter?

• Question
• cloud
• jira
• jira-cloud

We're all new to JIRA here and have little to no guidance on how to use it. We've decided in out team of 3 people to create Epics for our major pieces of work and create tasks assigned to those epic...

• Question
• filter
• jira
• jira-server
• server

I have created a story board for the stories assigned to my team, by creating some JQL filter. Once the sprint is closed and another sprint is started, when I go to the reports section, its just sho...

• Question
• jira-software
• jira-software-server
• server

Hello, I migrated a task with subtasks to an EPIC. During the process, Jira confirmed whether I wanted to migrate 16 tasks (tasks + subtasks).    Now I have the newly created EPIC bu...

• Question
• cloud
• jira
• jira-cloud

I have added a number of fields as context fields, 'Original estimate' & 'Time tracking' yet they are not appearing on any issue so we cannot add time estimates to any of our issues whether they ...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to use the JIRA login using the external system's user directory. Also want to access the JIRA rest services using OAuth or OpenID specification (token generated using the external user direct...

• Question
• jira-software
• jira-software-server
• server

Why is so much vertical space unnecessarily wasted in the next-gen board? Every bit of vertical space is important so I can see more of the board at once: KPI should be maximum number of issues visi...

• Question
• agile
• board
• cloud

Hi ,   Anyone know what is the industry standard to calculate cost per ticket. In jira any function or report can generate this  ?      I know below factor contribute to...

• Question
• jira-software
• jira-software-server
• server

Dear,   Currently, I am using the following query to populate a test plan  "project = AOPHELI AND labels in (XRAY, QA-Implementation) AND issuetype in (Test, "Test Set") AND issue in tes...

• Question
• jira-software
• xray

My Sprintburndown chart ( Remaining time estimate) is not getting updated for few users whereas it is getting updated for other users. Immediate help would be much appreciated. Regards, Sushil

• Question
• cloud
• jira-software
• jira-software-cloud

How to make the approver field mandatory on JIRA screen/UI of an issue It should also have a description like "Enter Approver name" and it should be a mandatory field both while creating an issu...

• Question
• cloud
• jira
• jira-cloud

How to restrict the change of status of an issue to a particular group which has limited members I do not want all people in our organisation changing the issue status in our board

• Question
• cloud
• jira
• jira-cloud

Dear team, Earlier we used to have this option of 'Sort Options Alphabetically' after configuring new values in "custom field. Checked multiple fields, and its not appearing anywhere? Is there any...

• Question
• jira
• jira-server
• server

Users are raising issues that the filter criteria that was working fine till last 2 weeks are not showing the correct result now due to the "Resolution'' field. I'm not able to identify the exact ca...

• Question
• index
• jira
• jira-server
• server

....Http11NioProtocol" maxHttpHeaderSize="8192" SSLEnabled="true" maxThreads="150" minSpareThreads="25" enableLookups="false" disableUploadTimeout="true" acceptCount="100" scheme="https" secure="true" s...

• Question
• jira-software
• jira-software-server
• server

  I have registered Issues, but it doesn't appear in Backlog as shown in the image below. (Issue and filter menu entry -> Issue is registered as normal)

• Question
• jira-software

When creating Time tracking report calender not loading correctly for 2020. Its shows friday on 11-Jan-2020. How to fix that?

• Question
• jira

I am looking for a gadget/plugin/ or any other way in JIRA by which I will be able to get the notification (for tasks )automatically in case of the due date approaches.

• Question
• jira
• jira-server
• server