Jira

Project is there when "Projects" is clicked from main menu.  I am admin for this project, it was created by someone else.  The only difference I can see is the projects that do show up in S...

• Question
• cloud
• jira
• jira-cloud

I sent out an invite to our company to begin using the Jira Service Desk request portal. I had a number of them sign up and now they have all become agents. How can I let them just make requests on t...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Hi,   I am able to import the normal attachments in the issue through csv importer. But how to import the attachments which are in comments? I am unable to get the attachments in comments in...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Everyone, one of our project lead wonders whether it can be achieved that we can't start a sprint until a custom field is empty in at least 1 issue. I.e. the custom field has to be given for all ...

• Question
• jira
• jira-server
• server

I have a set of unused projects that need to be archived. Unfortunately, the "archive" option is not available for me. I referred below article and a few more articles, but could not find a way to do...

• Question
• cloud
• jira-software

Hi, in my jira (It is from 2016), i dont have Quick create issue widget. but in a new trial version of jira, i have.   How may i add this feature to board of scrum ?  

• Question
• cloud
• jira-software

I would like to centrally define my sprints (dates, duration, named) and have projects and teams within my instance reference those named sprints as part of project.  Right now, I have 7 project...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, Customers are facing "Tagging" issue in some projects. I checked & did many community answers. But nothings helps me out from this issue.  They can't able to Tag particular person in T...

• Question
• cloud
• jira-cloud
• jira-software

Hi, I'd like to ask for help with some clarifications for New Gen Jira.  1. I would like to understand if the estimation feature only supports story point estimation? If we put days/hours inst...

• Question
• cloud
• jira-software

I am importing as administrator from the system menu. I'm trying to test field updates of Summary and Assignee.  Nothing duplicates on import and no updates to fields. The results state: 1...

• Question
• jira-software
• jira-software-server
• server

We have JIRA Software 7.13.2 running on a (debian) linux server which authenticates users against an Active Directory running on a different (windows) server. Every now and then (I can not see a tim...

• Question
• jira-software
• jira-software-server
• server

Hi, I would like to know the recommended best practice and configuration for automated JIRA CLOUD back up.  Is there any limitation on back up duration depending on the JIRA subscription type....

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,    I have installed JIRA on my server which has a public IP address. I also have Confluence and bitbucket. I use a hostname associated to the IP address which is saved in the /etc/h...

• Question
• jira-software

I am classed as a manager and created a number of issues and assigned them to me.    When I subsequently change the security level to manager only it saves (I get a pop up) but then when ...

• Question
• jira
• jira-server
• security
• server

I have a custom field (Listbox allowing multiple values to be selected) and would like to set the initial value based on the value in a label. So, for example, if the label contains "Test1" and "Tes...

• Question
• jira
• jira-server
• server

I've created a checklist and want to put an @mention to notify the user.  I put in a user name but the user does not get any notification.  I've checked personal settings and under the...

• Question
• jira-software

We are trying to migrate from Jira Cloud to Jira Server, but when we download our server backup from Cloud, we are loosing our Confluence Links in Jira Issue(Server Jira). We realized, that we don't ...

• Question
• jira-software
• jira-software-server
• server

Hi guys, I am new to Xray,but using Jira since a long time. I want some suggestions regarding using Xray in your current projects. How basically a project should be like? Should there be a separa...

• Question
• jira-software
• jira-software-server
• server
• xray

Hi community, i wonder if there is a way to order tasks and its subtaks by a filter in spite of the IDs are no consecutive. For instance: task ID01, task ID02 and task ID03. Subtask ID04, subtask I...

• Question
• jira
• jira-server
• server

I started a simple test project, administered the project with two versions. I cannot assign a version to a new created issue. Administered components can easily be changed / assigned ...

• Question
• jira-core
• jira-core-server
• server
• version

My atlassian account was set up using one e-mail address for a company that I work for, that has now changed to the company e-mail address domain.   I now would like to use atlassian products ...

• Question
• cloud
• jira
• jira-cloud

Hi All,  We have just launched a new service desk portal and when tickets are entered via the portal the numbers keep jumping up i.e. from 62 to 93. I have seen other questions relating to this...

• Question
• cloud
• jira
• jira-cloud

我可以筛选出当日待验收的jira，但是此时经办人已经变味验收人，导出的结果并不能反映当日工作量

• Question
• china
• jira
• language-zh

There is a user of our organization that I cannot mention with the @User way... any idea?

• Question
• cloud
• jira-software

Hi there My Scenario: We want to communicate the sprint scope via e-mail to the stakeholders when it has been started. How can I integrate the issues (e.g. via Smart Values) into the e-mail? Than...

• Question
• cloud
• jira-software