how to create rule in custom field for specific status. that when ticket move to that status, then that field is mandatiry to fill. Please help Regards Rahul
Hi, I encounter the following situation: the estimate was added in the Story Points field before the task was moved to the sprint, but in the Sprint Report it appears as if it was estimated when it ...
Hi All, I wanted to trigger a workflow status change when a custom checkbox field is checked in.. Say for example, my checkbox custom field is 'solution provided' with field values yes and no. When...
Is there any way we can edit the error message below? I'd like to add a link to our JSD support portal telling people to submit a request there. Having it say "contact your administrator" is a b...
Hi, I have configured Jira software with my web app using OAuth and get the access key. Now I couldn't find anything how to call a jira api from postman using that access key. Can anyone help me on ...
I would like to indicate in the versions of the projects the compatibility that they have with the other projects. It would be a way of documenting that a new version becomes compatible only with ano...
I need to check whether my team fills Work Description field. I thought I could search through issues checking whether the worklogComment field has "No description" value but I'm not getting the...
Hi, I have separate custom fields FirstSprint and LastSprint. When an issue moves from sprint to sprint, I need to see in these fields, when it was first picked up (FirstSprint), and when in was fini...
These are the requirements: From a normal e-mail a ticket shall be result, that can be assigned and which process is visible. Possibility to set a hashtag, so that it can be easy to search for the ...
When retrieving the Service Desk login page (e.g., https://jira.softwareplant.com/servicedesk/customer/portal/1/user/login), if 'Accept' header is not specified, the response contains 'Content-Type: ...
How can we generate one report which group by the summary field of the ticket in the JIRA service desk data center instance?
We have recently implemented a Jira SD instance. Our servicedesk does a lot of internal and external communication but most of the time this is internal to paste code, logs or similar stuff that is c...
Usually, in complex search queries, they will disable the basic search option. However in those cases, Basic will appear as blurred. In my case, I can't see Basic search option at all.. I am search...
Is the general page loading speed/latency better with the Standard Jira Cloud package, compared to free?
We recently moved our JIRA use from the local copy to the cloud. We moved over the existing JIRA projects from our local version to the cloud with data export/import. We only wanted to move one of th...
Hello everyone, I have joined an organization accidentally. Now I want to leave it by myself but cannot find any way except asking the admin to revoke my site access. Please advise. Thank you so mu...
Hey Everyone, does anyone know how I can change the order of the highlighted fields in a column of a Kanban board? I want to have the field "to be called (round 2) directly below "to be call...
Hi I need to Hide the Resolution (System Field) in Specific Transitions. For Example: My Work flow have steps like below Open >> In Progress >> In Review >> Close. ...
Hi All, We have been keeping our logs in JIRA production starting from the date Nov 15, 2019 and the size of the Logs folder "opt/atlassian/jira/logs" is 25G. What we see is t...
Hi, I have a question about an option that I have found in a dashboard ... but I do not know where I can configure it. In the Backlog view, I get it like this: But then not on other bo...
I have created a JIRA project that can be accessed by anyone on the web. I have also assigned the permissions create and delete own attachments to any user on the web too. However, when trying to upl...
What is the best workaround to reuse the JIRA project key? We are using Cloud Jira and have one existing classic project with, ley's say, key = "ABC". We already changed the key to "XYZ". Now, we ...
This happens for 3 projects, once the ticket is put to Done column resolution is unresolved. How can I change it?
Hi all, is there the possibility to add in the "list view" of JIRA tickets the column to see the name of the last user who wrote a comment? if yes, what is the correct field to ...
I added this 1.condition.PP.*.* = false in order to disable Clone + and Clone ++ functions to a project as a customisation in the configure section of the plugin. But it doesn't work as it shou...
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| January 13, 2025 12:44 PM PST |