Jira

Hi, I need to add roadmaps to my Jira software project and link backlog user stories to epics from the roadmap. However, I see this feature is only available for next-gen software. My project was cr...

• Question
• cloud
• jira-software
• jira-software-cloud
• migration
• next-gen
• +1 more tag...

How can we prevent the user from adding/logging the time manually? I feel as if the time tracker is against the purpose due to fact it does not really track the time as if they are physically in the ...

• Question
• jira-software

Developers are writing Unit tests of the current sprint, As a QA I'm working on documenting each test on Zephyr.  How could these Unit tests (Automated) be written in Zephyr for Jira?  Is...

• Question
• cloud
• jira
• jira-cloud
• test
• zephyr

When creating an XML backup on the JIRA SOFTWARE 8.8.1 server, an error occurs: java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter The reason is clear: JIRA does not fully support BLO...

• Question
• backup
• blob
• jira
• jira-server
• server
• +1 more tag...

1. Created the Test plan 2. Create the csv file with columns i need to map. 3. Added one column with the Test Plan id as well. 4. From Test Case Importer I tried importing the file. 5. In the Fie...

• Question
• cloud
• jira-core
• jira-core-cloud
• xray

Hi Team, In one of our project we have 4 issue types namely "Problem, Task, Sub-task and TempProblem". The issue is, in create screen one user could see Problem, Task and TempProblem issue types. Bu...

• Question
• jira
• jira-server
• server

Hello, How can I query for transition name and not status? for example, all issues that moved by transition 'To Be Defined'. I have several transitions that share the same status, I want to know wh...

• Question
• jira
• jira-server
• server

I need to a send a customized email in every 1 hour for a particular filter

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

I deactivated one account and deleted afterwards. Now I would like to reinvite the user. When I reinvite the user the account is still deactivated. How can I to reactivate the user?   Thanks M...

• Question
• cloud
• jira
• jira-software

Can we remove Zephyr Test Scheme/Screen from jira project ?  

• Question
• jira
• jira-server
• server

I can see price for different segments of teams is mentioned starting from 10 users to 10,000+ users but i need JIRA server for the teams of 1000 users what would be price for that?

• Question
• jira
• jira-server
• server

Hi, I just joined a project team and i have been added as an administrator on the project setting. However, it doesn't allowed me to make changes to the the project board that im working on.  I...

• Question
• jira
• jira-server
• server

Hi, we have a problem setting up a task in Jira. When we create a task, it is automatically crossed out even if the status of the solution is not: Resolved. Do you know how to solve it? The task is c...

• Question
• jira-software
• jira-software-server
• server

Hello Everyone Through my Customer Portal, I would like give access to my customer to complete the last step of my workflow :  I mean, to transition the ticket from status "Approval pendin...

• Question
• cloud
• customer
• customer-portal
• permission
• transition

I cannot find a way to make Jira to display how much time I spent doing tickets during say month or two or 37 days. Is there just a way to do this?     

• Question
• jira

Hi, I am using the Service Registry component and trying to add an external link to a Description. I have seen and tried  a number of markup including [link | address ] however this doesn't see...

• Question
• cloud
• jira
• jira-cloud

I tried to clear the cache, and clean records in Credentials Manager - still can’t log in. When I click on the link to change the password for the Jira enter my mail and a letter does not come to the...

• Question
• jira
• login
• reset

Hello, i want to know what is the problem in the above picture? why is role not working? as the picture below shows that the role is for project named LNDS.  and the role SUCCESS for some...

• Question
• cloud
• jira-core

Use RC versions during the sprint period, When the sprint is over and it's time to release, merge the RC versions, After merging, I listed issues based on fixVersion and used them as Release Notes....

• Question
• agile
• next-gen
• release

Hi, We have many Scrum Teams working at scale, they all belong to one same initiative. We use one same "Sprint Start" and "End Date", for all. We use components to classify Scrum Teams.  We ha...

• Question
• jira-software
• jira-software-server
• server

Hi, I restored a backup of the Jira software in another server when I start it up everything is good and I can see the dashboard, however, I can't log in, "Sorry, your username and password are inc...

• Question
• jira-software
• jira-software-server
• server

I want to send a customized email to a particular team with a particular content. I need to send the email when the issues of a particular issue type have NOT been moved to Close state in 7 hours of ...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Does Priority & Estimation plays any role when Auto Scheduling feature is enable in advanced roadmap

• Question
• advanced-roadmaps
• cloud

I get this error (in Chrome) and cannot access any projects. Same issue in Firefox:  

• Question
• cloud
• jira
• jira-cloud

I have noticed that there is a new version of Jira Portfolio available to use. I am currently just trying to learn the live plan view and training my internal teams.   Can you advise if I must...

• Question
• cloud
• jira-software