500 Response code from API call - Page Unavailable

[Manimaran Sundaramurthy]

Hi There,

I'm trying to get the issue details for the given board id from Jira cloud and getting 500 error response for the API call. Please find below the sample python code snippet i used to retrieve the data.

Note: I'm getting this error for the board id's issue total count is above 1000

###################################

url_api = 'https://****.atlassian.net/rest/agile/somenumber/board/someboardid/issue/'

uid = 'someuser'

token='sometoken'

response = requests.get(url_api,auth=(uid, token))

json_data = response.json()
total = json_data.get('total') # getting the total number of issue's for the given board id

new_api = url_api+"?startAt=0&maxResults="+str(total)

response = requests.get(new_api,auth=(uid, token))

out_response = response.content

###################################

when I execute the above code it returns the below error with response code as 500. Can someone help me to get all the issue's of the given board id. Also I'm calling the API in for loop the retrieve the issue data for list of board id's.

Error:

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