Hi, I am using Jira service desk and use some tickets in a specific group to store some of the users access, I created a issue type and each ticket under that group is individual to each user an...
Hi Team, I am very much new to architecture of cloud, so i am interested in understanding the differences between Atlassian Cloud and self hosted cloud instances. Self hosted instance may be AWS or...
Hi there, Our development team has noticed images on tickets no longer render (show blank) within any JIRA ticket. We always use the image upload tool to add images to our tickets, so it is ...
is there any way that when i add the new field it should be under status, resolution , fix version ,,,,,
The 'Unestimated issues' is not intuitive. Even though all the issues under an EPic are estimated, the progress by story points bar shows 119 points as unestimated issues. Looking for clarification o...
After closing an issue window which had a subtask open, I can't open the parent issue when selecting it again. The window opens the subtask I was just working on. This usually happens twice opening a...
We have a paid subscription to Jira Cloud and I am the administrator. When I go to install the trail version of BigPicture - Project Management & PPM, it comes back with the error...
We generated a custom field "Company" with all our clients. Now we discovered the Account field and would like that the field auto-populate based on the company field. Is there any way how we can gen...
We've sucessfully been using api-group-project-versions/#api-rest-api-2-version-id-put to synchronize version information (name, startDate, releaseDate, description) across multiple project...
I have a few Issue Collectors that I've embedded onto an internal website to allow for quick ticket submission. Now that they are deployed I need to edit some of the description and message of the ti...
My question es maybe a dummy question, but I need to know what causes the diferences in de DESCRIPTION system field between two instances of jira cloud. See atached files.
Is it possible to set notifications (or via automation) to send notifications to a single watcher even if there are multiple watchers when something is changed in an issue? All but one of our people ...
Let's assume that I have an issue to improve the process for handling customer rescheduling, and that this issue was completed (resolved) in June 2018. Fast forward to July 2020 and we now have a ne...
I would like to have my sprint board grouped by stories but still at a story level be able to see the parent epic on the board. As soon as I add subtasks to the story however the epic inf...
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En este reporte necesito saber cuánto tiempo estuvo en el mismo status hasta que se movió el ticket o bien se puso como terminado.
Hello lovely Comunity! I am kind new to Jira and all this compliacted features) My qesution is just to find out the best approach to impliment in my projects. To describe it in two w...
Hi Team, I am going to upgrade jira software version from 7.13 to 8.5 on server side. please help me on this
Hi all, We have 2 kinds of Components: IT and Business. Business Components are: PI Planning, Business Go-Live. IT is the rest. Can you help with writing a simple script validator, which ...
We typically use links instead of subtasks unless the subtasks are very small, mostly because you have to have separate types for subtasks, i.e. a bug is a type, a bug which actually needs 3 separate...
Hello folks, I am new to Jira and coming from TFS, so I'm still framing my mind to understand the Jira flow. I am struggling with something probably very obvious. I have a Kanban board where my hig...
With Jira Cloud I am not able anymore to have 4 levels structure wereas I was able with Jira on promise. With Jira Cloud I can have : Epic --> Story --> Subtask and I would like at least to h...
Getting error
I've tried Googling and searching these forums by the vast majority of guides are either outdated or use vague language when describing the exact steps I need to take (i.e. not describing each naviga...
We have a lot of projects from which we create sprint boards for work that is shared across the company. We don't define the projects in the query so that anyone can be assigned to the workstream.&nb...
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