Jira

I am trying to use automation to update a Total Cost Field using the formula: {{#=}}{{lookupAsset.attributes.cost}} * {{issue.Number of Units}}{{/}} I am getting an error Unexpected comma at charac...

• Question
• data-center
• jira
• jira-data-center
• jsm

Hello, I have an automation rule that updates a custom text field (Testing Approved By) using the smart values: {{issue.LOB1}} - {{now.mediumDateTime}}, when an issue is transitioned from "Ready for...

• Question
• cloud
• jira
• jira-cloud

  Como consultar no JIRA tarefas relacionadas a tarefas que já estão concluídas. Preciso pesquisar tarefas as tarefas que não foram encerradas e que já estão ligadas a tarefas/histórias já conc...

• Question
• cloud
• jira
• jira-cloud

Here is a description of what I have and am trying to achieve I am using Jira. I am trying to make my Jira tasks display in a certain way in the timeline view. Here is what I have: - I have a Fea...

• Question
• cloud
• feature
• jira
• jira-cloud
• story
• +2 more tags...

Hi Team- Looking to see how we can report on the current sprint only and not have multiple columns when I export.  There are some items that aren't finished in the sprint, and if I push to a fu...

• Question
• cloud
• jira
• jira-cloud

Use Case: I need to add a new row to an existing confluence page table when a new EPIC is created in Jira. The table consists of 3 columns. Issue Summary, Issue URL and Other Links. Basically what i...

• Question
• cloud
• jira
• jira-cloud

I am trying to add a gadget/list on my dashboard of issues/JSM tickets that will be breaching soon. What JQL query or filter or fields can I use to list these tickets which will be breaching an SLA ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, I've created a CF called Squad where I have a pre-defined list of Teams (that evolves with time). I have to rename one of the item from lets say TeamA to TeamA-NewName. I've made sure to list ...

• Question
• cloud
• jira
• jira-cloud

  my team field is locked and i am unable to edit or add to the field. When I try to create a new team it says unable to do so field is locked. What do I do to unlock the field? I am in compan...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not-applicable

I want to import a number of issues in Jira project from a CSV file, where each epic has a number of stories as children. I understand that I have to use issue ID's for that. But my company's Jira ha...

• Question
• cloud
• jira
• jira-cloud

We're implementing a system to track the utilization of additional service hours purchased by our customers. We've chosen Jira as our primary tool for this purpose and have created a new field to cap...

• Question
• cloud
• jira
• jira-cloud

I'd like to customize the column headers when exporting using Export of all fields. I cannot seem to find a way to do that.     Any help would be appreciated.

• Question
• cloud
• jira
• jira-cloud

Hello all! I am trying to write automation that copies a field from Jira Product Discovery to a Jira Software Project.  It is not a 1:1 copy however due to the Jira product Discovery field bein...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud
• +2 more tags...

In Jira Work Management, In the "List" view While trying to create a "Format Rule", I'm unable to find the custom field called "Event Type".  The field is a single select drop down.  I ca...

• Question
• cloud
• format
• jira
• jira-cloud
• jira-software
• +1 more tag...

Hi Community,  I am using JMWE post function "Transition Issue" On child workflow to transition the Parent when Child moves to next status.  I want to enable Condition Exception where I a...

• Question
• automation
• condition
• data-center
• groovy
• jira
• +4 more tags...

I've utilized the Workload Pie Chart with Time Spent vs Components. The "Other" slice of the pie doesn't allow me to view what makes up the "Other" value. Thus, I'm looking to create a table (report)...

• Question
• cloud
• jira
• jira-cloud

Hi,   I am using REST API to create a JIRA issue and the issue is getting created successfully. However, one of the custom fields (short text) is not updated although the request body has the...

• Question
• cloud
• jira
• jira-cloud

Hi, I have my first use case for automation rules and described my problem with it in the attached document. Two very similar rules which I would like to put in one, but I fail on the last step. Th...

• Question
• cloud
• jira
• jira-cloud

  Is there a way to have the automation rule error be a comment on the issue? like here's the use case - we have an automation rule that closes a ticket after 7 days of no activity, and it t...

• Question
• cloud
• jira
• jira-cloud

My Jira Cloud instance was set up with a few different groups: Administrators -  Jira Software users - Can do basic things  Project Admins - Can create sprints but not releases Site Ad...

• Question
• cloud
• jira
• jira-cloud

I've watched this video with a workflow approval using 2 approval groups many times. (Building a review process with Jira Automation). I'm attempting to recreate this but for some reason a card can...

• Question
• cloud
• jira
• jira-cloud
• workflow

Trying to create a quick filter such that I can easily see tickets that are awaiting PR as a development property. These tickets have this icon    

• Question
• cloud
• jira
• jira-cloud

I have a simple Software Project and would like to import it completely into another Software Project. The New Experience starts off ok, but the drop down for Type of Project it offers only contains...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I’m setting up an automation rule in Jira to send notifications when an issue moves to a custom status, but for some reason, the rule isn’t triggering as expected. The automation is set to activate w...

• Question
• data-center
• jira-data-center

  moved all my Userstories as "features' and not able to convert the sub-task under them

• Question
• cloud
• jira-work-management