I am using Jira Cloud; I have both Team-Managed Projects and Company-Managed Projects. I want to provide the access of Team-Managed Project to specific users (new user) in such a way that they shall ...
Good Day, I am trying to deploy the Jira Cloud for Outlook (Official) within our tenant. Please can you confirm the following: 1. Can you install only the Outlook plugin? 2. Does the p...
Hey Gurus. Pretty sure this can't be done (perhaps there is a mod that can do it?) but just wanted to "check my work". QA requested a Severity field with this really awesome (and long) description ...
I have a requirement to calculate the complete resolution time of the work item in JIRA service management. This calculation will not includ the On Hold, Awaiting Approval, Awaiting response. Any tra...
I am a Jira Admin but I am missing permissions to create new initiatives and issue types. I have confirmed I have been assigned all the correct permissions however in testing I was told that I should...
Hello, I want to highlight the time it takes for a "first response" to be done after a ticket switched to a particular status. Our team creates first a "draft" issue, them when they are sure...
hi
Hello! I’d like to switch our team plan from Premium to Free. I’m currently managing a project in its early stages and wasn’t aware of the billing rules. I didn’t realize how to acce...
Hola, tengo rol de Administrador de la Organización con producto de Plan Standard con 5 agentes, a través de la administración de la plataforma cómo puedo modificar la suscripción para reducir este P...
Hi All, I need to delete a attachment in the story when it is in Testing status. How can i do this I don't see the delete option any where. The document has been attached to the story ...
👋 G’day Atlassian community! As part of our effort to show how all teams can benefit from Jira, we’re releasing an ongoing community series called “Tips for all teams”. Over the next few months...
Hello all, I am looking for a way to get users excited about using Jira for support. I have noticed this in other software support environments as well as my experience with Jira and I am curi...
hii
Hi! I'm attempting to add a workflow permission so only admins can edit issues at a certain status. The problem I'm running into is that non-admins (not part of the group I've selected), can s...
Hi All, Given that Qtest data is viewable on a per-story basis, I was wondering if anyone has found a way to display the test suite testing status in a wdiget on a JIRA dashboard? We'd like to be ab...
I'm getting this error while configuring Xray in my JIRA. Kindly help me to use this promptly. I await for your reply, Thank you!
Maybe there is a better way to do this, however this so far looks good. In Advanced Roadmaps, I've defined a model/template of Initiatives (top) to sub-task (bottom) of the work we require for a rel...
I am trying the new navigation and cannot figure out how to create a Scrum Board from an existing project. I only see a + sign and create board with no options available to select from an existing pr...
I can do things like A must be finished before B can start. I'd like to do more complex such as: * A and B need to finish together * D can start # days after C starts or D can start # days after C...
How to re-open a cancelled task?
I want to be able to comment on Jira stories via the Slack or Teams integration - is this possible? I'm only able to find details on how to send slack notifications from Jira, and I'm looking to send...
Using the python library to send a JQL string like this to jira fails with a 400 permissions error, despite the field existing, and the service account having full administrative permissions. "...
while i was trying to delete instage status i found this error. How to fix this.
Is there a reason that the box notation for a story in a Jira issue is now grey with a circle instead of green with a circle? Now it looks the same as a sub-task sprint bug which is confusing for the...
Hello, our team has a Kanban board and our goal is to have a teams channel with exclusive notifications for when items are moved to the Done column. When users move them to the Done column, it som...
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