Jira

Goal: Reassign tickets that have been in a specific status for over 14 days   Set up:  Run once a day JQL: status = Escalated AND updated <= -14d AND assignee in (5e0e4c7953613...

• Question
• automation
• cloud
• jira-service-desk
• jira-software

Using a REST API User with only "user" rights - after receiving a webhook I got a 403 for some of the attachments (e.g. inline images filled from agents). All other attachments can be processed dire...

• Question
• access
• cloud
• jira
• jira-cloud
• permission
• +1 more tag...

One of my team members would like to use a gadget to bring in and sum the Hours Assessment field. I thought that the Two Dimensional Filter gadget would work, but for some reason, numbers fields are ...

• Question
• estimate
• gadget
• jira
• jira-server
• server

In case you missed it: We recently renamed Enterprise releases to Long Term Support releases and have expanded our security bug fix policy. We will continue to backport critical security bu...

• Article
• jira
• jira-service-desk
• jira-software
• long-term-support
• release

Hi Team , Need some help!!! I could not able to login to the below jira URL. https://jiradc2.ext.net.nokia.com/login.jsp   1. Could not able to see Forgot user name and password option 2. ...

• Question
• cloud
• jira
• jira-cloud
• login

I've tried to create a report that would list issues opened, closed, and show backlog out of those, and now to add how many are in "On Hold" status. I've succeeded creating all but this last calculat...

• Question
• cloud
• eazybi
• jira
• jira-software

How to build a"low effort - high impact" Jira story report with Excel  All agile teams know the value of adaptive planning and quick response to change. While there are many tools and strategie...

• Article
• atlassian-marketplace
• custom-field
• jira
• jira-misc-custom-fields
• jira-server
• +2 more tags...

I am getting the following error on a fresh install of Advanced Roadmaps:   o is undefined o@https://test-servicedesk.tmc.tmcaz.com/s/97989993f1ec1066bfff9faa770199a2-CDN/r5zfjj/808001/51dd...

• Question
• advanced-roadmaps

how do I know the number of completed/closed tasks vs the number of not completed tasks in the previous sprint, also how many tasks been moved to the next sprint? the reports show that as a diagram ...

• Question
• cloud
• jira
• jira-software

Can the create a subtask screen be modified in the new Jira issue view screen? This article -- https://support.atlassian.com/jira-software-cloud/docs/create-an-issue-and-a-sub-task/ mentions:&n...

• Question
• cloud
• jira
• jira-software

I'm trying to programatically set the colour of an Epic on create. I'm using a Scriptrunner Post Function on the create transition import com.atlassian.jira.component.ComponentAccessor if(issue.iss...

• Question
• jira-software
• jira-software-server
• server

When using the Capacity Tracker in Jira Cloud, does it recognize (and take into consideration) the start time of the sprint when calculating the capacity?  I know that it is aware of the Start D...

• Question
• capacity
• cloud
• jira-core
• jira-core-cloud

Hello   I have 2 filters that work fine separately, but when i try to combine them they don't.  One filter keeps getting ignored.   My filters are as follows: Filter 1 = proje...

• Question
• jira-core
• jira-core-server
• server

O Jira esta realizando diversas mudanças, como Regras de automatizações, Funções (como em projeto de ultima geração, e integrações. mas isso tem afetado meus projetos. Acontece que esta sumindo as r...

• Question
• jira-software
• cloud
• jira-service-desk-cloud
• jira-software-cloud
• release

Our company is going through a split between our parent organization and our spin-off company which has certain projects staying in our existing account, but the need to transfer a few projects with ...

• Question
• cloud
• jira-software

Hi I have a project plan like this picture. I'm going to calculate progress based on the custom  Business Value field. Business Value enters for the epic issue type in my plan on different leve...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• big-picture
• jira
• jira-server
• server

Hello,   I try to add a feature to a structure but get the message:   You have creaded issue xxxxxx. It was impossible to add it to the structure because of the automation installed. Ca...

• Question
• addon-com.almworks.jira.structure
• cloud
• jira-software
• jira-software-cloud

When exporting all the fields or custom fields from JIRA, few customs fields are not exported to CSV. Option -1 : While extracting, will select the custom fields from the "COLUMNS", those are visibl...

• Question
• cloud
• jira-software

When transitioning from 'on hold' status to any other status, the 'on hold reason' should automatically change to 'not on hold'   can any show me the solution for this   

• Question
• jira
• jira-administration
• jira-server
• jira-service-desk
• jira-software

Hi all! I'm looking to create a field configuration scheme in a next-gen project will the goal of being able to sync custom fields in a Jira ticket with those in Confluence. Is this possible for next...

• Question
• cloud
• confluence
• jira-software
• next-gen

I noticed it was possible to clear a list, in this case, my list of closed issues. I didn't want to clear the list, however, because I want to be able to easily go back to them should I need to. Alth...

• Question
• cloud
• jira-software
• next-gen

Per https://support.atlassian.com/jira-service-desk-cloud/docs/change-the-look-and-feel-of-customer-notifications/ , I can add image to email notification. What are the image requirements? I'm tryin...

• Question
• cloud
• jira-service-desk

Ao entrar em qualquer projeto e tentar acessar suas informações ou modificá-la recebo as  duas mensagens "Cannot get default template" e "Falied to fetch", simultaneamente. Estamos com o suporte...

• Question
• cloud
• jira-software

Dear experts, How can i delete an issue in Jira?   Greetings, Peter Kiers

• Question
• cloud
• jira-software
• jira-software-cloud

I understand it is straight forward to create a query to find the linked issues to an Epic.  My challenge is that I want to build out an automated tool with a JQL Query that will find Epics with...

• Question
• cloud
• epic
• issue-link
• jira-software