Jira

I want to copy all issues under a specific epic in a Jira software project to service desk incidents in another project on another atlassian tenant. Is this possible?

• Question
• cloud
• jira-software
• jira-software-cloud
• new-to-jira

I have to try to merge one of the previous project with a free account to the company standard account. Due to the company's account had already merged by another project though uploading the zip fil...

• Question
• cloud
• jira-software
• jira-software-cloud

Jira allows for Linked Issues nearly all combinations of links. But many of that combinations are useless and should be avoided by configuration to make only valid issue links possible. E.g. it's po...

• Question
• cloud
• jira-core
• jira-core-cloud

We have recently purchased license for Jira Data Center. We have a main issue now that our division has reported when hosting large attachments in issues (testcases) it caused a performance issue an...

• Question
• artifactory
• jira-software
• jira-software-server
• server

Have you ever seen this case? I can specify a user as editor of my dashboard but his name is not displayed when I save. It is only a display issue in my case.

• Question
• jira
• jira-server
• server

I have a cloud JIRA account and everything works fine except the tagging/ assigning function - (1) I can't mention people in the project (2) I can't change the assignee to myself because the name...

• Question
• cloud
• jira-software
• jira-software-cloud

My small organization has been using JIRA for tracking changes (new features, improvements, defect corrections) as part of our software development. I am however struggling with the (non-technical) a...

• Question
• jira-software
• jira-software-server
• server

Hello,   We migrated from Jira Server to Jira Cloud and the 'Issue' field was migrated across and it has some text in the description that was added.   How can I remove it?   Doe...

• Question
• cloud
• jira-software
• jira-software-cloud

The new enhance viewed in Portfolio for plans is amazing, however, when I tried creating a portfolio of plans it still goes back to the old view. When can we expect a new view for a portfolio of plan...

• Question
• advanced-roadmaps
• cloud
• jira-software
• jira-software-cloud

Originally had a copy of JIRA. Put stories in backlog and kanban board. Now, can't login into JIRA. Receive error message to contact Admin. Can you help me get access? Thank you

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   A user can't search for users when they use JQL in Jira Software. This user who is using the following Permission Scheme and has the following permissions.   This user can't se...

• Question
• cloud
• jira-software
• jira-software-cloud

After reviewing - > https://confluence.atlassian.com/jirakb/how-to-set-the-request-type-when-creating-an-issue-using-jira-core-rest-api-in-cloud-974366000.html   I am trying to update ...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way on how I can add a 'number field' custom field in 'Statistics Type' of Issue Statistics gadget in Jira Server. Please help.

• Question
• jira
• jira-software
• jira-software-server
• server

We have Jira on redhat 8. We are using AdoptOpenJdk 1.8.0_202 that came with Jira. I want to troubleshoot performance issues. Articles on troubleshooting talk about using jstack to creat...

• Question
• jira
• jira-software
• jira-software-server
• server

I am using a global rule to assign the active sprint to an issue whenever a specific label is added to the ticket.  However, I am unable to make the rule assign the right active sprint to the i...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Any assistance here would be appreciated. I am trying to publish a report in Confluence using  a Jira filter.   The report needs the following format. All the Epics are  in one In...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team   I would like to know if I can hide the tickets from Sprint or Backlog boards in Jira project when it's completed When I close ticket in Sprint or Backlog, it's still appearing on th...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   I'd like some help creating an automation rule which creates a recurring 'story' at 9am Monday every fortnight.   Thanks, Lewis

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to have auto-refresh on queues for nextgen project?

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We've configured automation to update the value of a specific field each day, however it sends emails to countless people each time it does so as the field is getting updated. How can I either ign...

• Question
• jira-software
• jira-software-server
• server

Is it possible to setup an email address in JSD that accepts an alias and attaches the email to the request specified in the alias? For example if the email address linked to our JSD is test@jira.co...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Is it possible to create tasks in a story instead of sub-tasks? when i click create child issue in a story, it automatically creates sub-tasks. I want to be able to create tasks not and not sub-task...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen
• task

I am looking to extract reports of Jira tickets to sql hosted on azure, does anyone have any experience doing this? Any guides would be welcome. I believe this can be done using the JIRA API and run...

• Question
• cloud
• jira-software
• jira-software-cloud

I have updated this several times and yet emails are still being sent to my email address which is really annoying to all my team members. Can someone PLEASE help with this? 

• Question
• cloud
• jira-software
• jira-software-cloud

My team has recently moved from Monday to JIRA. Our Product/Design team was running design reviews in Monday, as seen in the screenshot above (names and summaries redacted). Monday managed this proce...

• Question
• cloud
• jira-software
• jira-software-cloud