Jira

Is there a way to make it so customers can tag users in the customer portal like agents can in the agent portal?

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I've been looking around the settings but can't seem to find why this is happening. In any project I have, whenever I move a task back to the Backlog (regardless of the current status) the Start Date...

• Question
• cloud
• jira-software
• jira-software-cloud

Sometimes I'm modifying a ticket and don't want to send notifications of every change to its watchers, assignee, etc. Is there any way to enable an option like this, perhaps only for certain user ro...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All, We have configured the email to create issue in JIRA through Incoming mail and mail handler. But the issues created mail do not displays all the custom  fields as configured in projects...

• Question
• jira
• jira-server
• server

Hi, I use the beta "road map" on classic jira project. My Kanban filter is really simple (only on the "Project") I don't have sub filter rules, don't hide olds issues. When my epic pass to the st...

• Question
• advanced-roadmaps
• cloud

We are migrating JIRA and Confluence to GCP. Both JIRA and Confluence applications will be running on separate Google cloud compute engine VM instances. Also, we are planning to use Cloud SQL manage...

• Question
• confluence
• google
• jira-software
• jira-software-server
• server

Hi, I bought Jira Cloud and I am not able to open the section "manage your app" and install any app from the marketplace? 

• Question
• cloud
• jira-software
• jira-software-cloud

One of or teams closed a sprint recently and they have noticed not all data is being pulled on their Sprint Report. For example, we had a story in the sprint since it began, but it had to be moved o...

• Question
• jira
• jira-server
• server

Hello, I try to use a Tests List gadget in JIRA with following parameters : - execution scope : 'Test plan' - project : myprojectName - test Plan Key : mytestplankey -test Environnement : 'All E...

• Question
• jira
• jira-server
• server
• xray

Currently i can only link dependencies in the roadmap. I would like to have a visual representation of the timeline impact of one feature dependent on another. Something similar to MS Project

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I would like to improve the prominence of the "Create sub-task" button, out from hidden within the More dropdown and into the main toolbar. I am using both Server and Cloud instances so would b...

• Question
• jira
• jira-server
• server

Hallo everybody,   I received a couple of JSON Files including Test Cases created by Xporter in a Jira Cloud Instance. But when I try to import these files I'm missing the 'Xray Test Case Impo...

• Question
• cloud
• jira
• jira-cloud

I would like to link only a specific filter to slack so that my channels get focussed updates and not updated on the entire feature

• Question
• cloud
• jira-software
• jira-software-cloud

Jira server Jira version: 8.5.0 ScriptRunner version: 6.10.0   Anyone know why these three tick boxes are grayed out and can't be selected?

• Question
• jira
• jira-server
• server

Hi. My name is Paulo and i'm working on implementing some automations using Jira REST API as part of my work and studying. I'm Trying to assign an user to a project via API but I'm strugling to find ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

In a simple query (like worklogDate = -1d && worklogAuthor = currentuser() ), where I'll see columns like Time Spent and "Epsilon" Time Spent, I believe the totals are for WorkLogDa...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am new to Jira. I am a Project Manager/SCRUM Master. I created a Project (Next-gen template) and created User Stories. If I click on my project, I get to Kanban Board and I am able to manage issues...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to create and track a Task without relating it to any User Story.

• Question
• jira-software
• jira-software-server
• server

I moved some issues from Project 1 to Project 2 without realizing that the "Acceptance Criteria" field in Project 1 wasn't present in Project 2, so my Acceptance Criteria was lost. Is there any way ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I have been trying to solve this problem for days and now I will give this community a try. (Excuse my english) Background to this is that I cannot limit a group picker field to only include th...

• Question
• cloud
• jira-software
• jira-software-cloud

Have to create a Kanban Board with Swim lanes based on "Epics" and most importantly the filter will only be based on Epic's Label. Having said that, the board has to pull all stories under each epics...

• Question
• jira-core
• kanban

Hi We are want to compare the list of ldap jira users and list of jira software users dynamically to do a continuous business need. So that we will know who are valid jira software users and who are...

• Question
• jira-software
• jira-software-server
• server

I would like to create a couple of issues based on the user selection in a task list. For example: So the user selects Issue B, D and E in a Confluence page and after clicking the button those ...

• Question
• confluence
• jira
• jira-server
• server

Hello, I am trying to create personnalised reports to show the work done on JIRA. As I need to sum up time tracked on the subtasks to tasks, and on the tasks to epics, I used "Jira Cloud for Sheets"...

• Question
• cloud
• jira-cloud
• jira-software
• jira-software-cloud
• jql
• +1 more tag...

Hi! I'm trying to do some automations on my project. One of them would be "Assign issue to Reviewer when PR is created". However, I cant find a way to: - associate Github PR reviewer to a Jira user...

• Question
• automation
• cloud
• github
• jira-software
• jira-software-cloud