Jira

Hi,  I've been having trouble with the integration between Jira and Freshdesk recently. The integration works, but with one problem. Any comments made in Jira do not pull across into the Fre...

• Question
• cloud
• freshdesk
• jira-software
• jira-software-cloud

Currently in my active sprint board view, it just shows everyone's tasks in one big board and if I want to filter down by individual I have to click on each person's icon located above the board next...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Up until yesterday the right-hand side panel that opens when you select an issue in the backlog used to show all the information with just a bold header at the top of each section, giving enough spac...

• Question
• cloud
• jira-software
• jira-software-cloud

Trying to install MS Teams APP into cloud version but keep getting error

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, I was not using my project board for awhile and when I came back to use, It gives me an error saying: Board not found You tried to access a board that doesn't exist or that you don't have ...

• Question
• cloud
• jira-software
• jira-software-cloud

I added the resolution field to my Jira project: "classic software project". After adding resolution, adding a value for resolution is required to create a new issue. How can I make the resolution f...

• Question
• cloud
• jira-software
• jira-software-cloud

I have imported ~1500 tasks without description (only summary and some fields) It takes 15 seconds to open a board and 15 seconds to open a task with empty description. How to improve it? 3 empty ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there, I have several users, myself included, who sometimes cannot get into JIRA. We primarily use Chrome. I typically have to do a ctrl, shift R, clear my history and close the browser in order f...

• Question
• jira-software
• jira-software-server
• server

What about "manual automation" bulk change? Sounds logical, but I can't find it.. Doesn't exist either, then?

• Question

There was a UPM update available so I applied it. Once complete, there are no more add ons, it's been replaced with SIL/Manager.   I don't see any of my plugins. My EazyBI and others appear to...

• Question
• jira-software
• jira-software-server
• server

Our organization just purchased a Zebra printer so we can generate QR codes for asset management. Does anyone know how to format the printer to print the codes on 2" X 1" labels?

• Question
• jira
• jira-server
• server

I try to run my simple Atlassian SDK plugin on the remote server. After I create and build an Jira plugin, a huge folder of about 2.5 GB created. There are also jar and war files inside. On my laptop...

• Question
• atl-dev
• atlassian-sdk
• cloud
• jira-software
• jira-software-cloud

I need to restrict epic creation for only admin or leads.  Also we need bug to be closed by particular role/user again. Is there any way to do it. All this to be done in next gen project. In f...

• Question
• cloud
• jira-software
• jira-software-cloud

I tried to create a workflow for next gen project in a way where certain fields like due date, priority should be captured compulsorily before putting any task in "In Progress" state? I was able to ...

• Question
• cloud
• jira-software
• jira-software-cloud

I have created a new Status 'Blocked' and also added to the workflow. This shows up in the filter for Status but not in the Status dropdown for the issue. 

• Question
• cloud
• jira-software
• jira-software-cloud

Dear all, I would like to create a dynamic query to check which ticket were open in the past, at regular interval. The goal is to identify trends regularly in the last X days something like this:&n...

• Question
• date
• jira
• search

Hi, I am trying to create a Smart Value with all the watchers to send an email but I want to make sure the initiator is not included. So I created a Smart Value where I use the following expression ...

• Question
• cloud
• jira-software
• jira-software-cloud

I've recently upgraded to 8.12 a little over a month ago and I was running windows updates last night.  I came back to not being able to connect to Jira via the web because of an error speaking ...

• Question
• jira-software
• jira-software-server
• server

Hello guys, i have a custom workflow and need to set a customfield on a specific transition, because the field is only editable during this transition. But everytime i try to call the transition vi...

• Question
• jira
• jira-server
• server

I would like to delete all attachments of an issue without knowing the attachmentName or id with SIL.  Is there a function? deleteAttachment(issueKey, attachmentName) doesn't work without atta...

• Question
• jira
• jira-server
• server

I need to find some add-on in which the presentation theme of Jira service Desk for the customer can be changed. I am using Cloud. Thank you very much and greetings.

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I have played with this a bit on occasion but feel like I could benefit from some documentation and even examples of usage. I have been poking around Atlassian docs and Community and even Google but ...

• Question
• cloud
• jira-software
• jira-software-cloud
• jql

I have a 10+ member team involved in multiple projects. Using filters I can see if a member has tasks or planned or in-progress. However, I want to move further and would like your guidance. 1) What...

• Question
• jira-core
• jira-core-server
• server

Hello everyone!   I have a use case where eventually we may have up to 200 post functions on a single transition and I am a bit concerned that eventually it may cause issues. As anyone had thi...

• Question
• jira-software
• jira-software-server
• server

I'm trying to export my plan from Jira Advanced Roadmaps into Confluence since there is currently no way to print a roadmap directly or export it to excel. The documentation says I should be able to...

• Question
• advanced-roadmaps
• cloud