Jira

Hello all, we have tried Jira Service Desk and disabled it. Unfortunately, the custom fields cannot be deleted as they are still linked and marked as locked. What can I do to delete these fields? ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Everyone,   CLIENT  require the ability to close out old sprints in JIRA. Pls let me know how to do this?   Is there any button like COMPLETE SPRINT ?

• Question
• jira-software
• jira-software-server
• server

Hi All,   I need help with cleaning up JIRA, please: CLIENT has accidentally assigned a sprint to 691 JIRA tickets. Can we pls reverse that? How to remove the  VALUE for Sprint Custom fi...

• Question
• jira-software
• jira-software-server
• server

We're using Jira Cloud (atlassian.net) and wish to start using story points. Our projects are all 'Classic Software Project' type (not NG)  How do we get Story Points to show up in the right p...

• Question
• cloud
• jira-software
• jira-software-cloud

Recent changes to the way comments are sorted on Jira tickets seem to give me two bad options: 1. I can sort by newest first - which means the most recent comments are on top. BUT the new comment bo...

• Question
• cloud
• jira-software
• jira-software-cloud

When I moved my board to another board, JIRA didn't move the custom field "Acceptance criteria" but it listed it as a comment on the "history" tab. Now I need to convert the comment text format to a...

• Question
• cloud
• format
• jira-software
• jira-software-cloud
• renderer

We have created an Issue panel on JIRA issue view screen. What we need to render is a list of issue keys (which fetched by an API call).  This is how we define the Forge library manifest.yml fi...

• Question
• atl-dev
• cloud
• jira
• jira-software
• jira-software-cloud

Hello there, I am trying to achieve the following scenario using SIL script, please help me. Fields: customfield_12345 (single select) Approvers field (JSM)   Scenario: 1) User selects th...

• Question
• jira-service-management
• jira-software
• jira-software-server
• server

Hi, Is there any way to copy or replace SLA value to another SLA value in workflow transition?    Regards GG

• Question
• jira-software
• jira-software-server
• reopen
• server
• sla

We enabled a Jira integration that uploads deployment information. The integration did not meet our expectations and we'd like to remove the deployment information uploaded. Unfortunately, by inspec...

• Question
• api
• cloud
• deployment
• jira-software
• jira-software-cloud

Hi  Team, I am  facing  the issue  while  fetching  the  jira  result based on  some  date. Lets  say  i want  the jira issues for&n...

• Question
• jira

I get the message that Jira can't create subtask. PI is required.  Even though I add the PI this bug still occurs 

• Question
• atl-orange
• cloud
• jira-software
• jira-software-cloud

Hi!  Maybe someone from the dev team will take a look. The bug itself that "Quickstart" button hides the application content on a backlog screen and etc. User can't scroll content to up enough...

• Question
• cloud
• jira-software
• jira-software-cloud
• mac

Is there any to increase the number of fields available, including custom fields, when creating a Jira issue in Front.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, I would like to submit an issue that should be handled by two different teams that work on different projects. Both teams should see the issue and update it accordingly in their board/sprint...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Lists won't move - very frustrating!

• Question
• jira

The step is here:   However, there doesn't have a chance for me to select Development Team when creating a sub-task.

• Question
• cloud
• jira-core
• jira-core-cloud

How do I add several parties into the PEOPLE tab and assign them? I have the Admin right for the project board and can add the people, but I can't show the tab. How to control the display layout of...

• Question
• cloud
• jira-software
• jira-software-cloud

We have just started using Cisco Webex and am trying to integrate JIRA into our Teams Space. When adding the website shortcut in the Cisco desktop app, I've added the URL for JIRA, and it allows me ...

• Question
• cloud
• jira-cloud
• jira-software
• jira-software-cloud
• webex

I am trying to log in via Microsoft, and I am getting the pictured error. The microsoft link at login takes me to the appropriate log in pages, but then as pictured I get the message that Atlassian i...

• Question
• cloud
• jira
• jira-cloud
• login
• microsoft
• +1 more tag...

Hi to all,   I'm trying to implement some post functions for handling some custom_fields values, and I believe it's the "vanilla" jira version of post function, not a marketplace add-on. Ther...

• Question
• cloud
• custom-field
• jira
• jira-cloud
• jira-software
• +2 more tags...

Hi all, This post relates to one of my other posts (https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Scripted-fields-for-time-in-statuses/qaq-p/1624738). This is a question merely o...

• Question
• data-center
• duration
• groovy
• jira-software
• jira-software-server
• +4 more tags...

When I try to create a new project I see the following error  "For some reason the magic didn't happen - please try again" Thia happens with both classic and next gen. 

• Question
• cloud
• jira-software
• jira-software-cloud

Update all the SFDC workflows to display a screen to capture the resolution field when the issue is moved to end state. So the resolution value and time will be captured. Like 998 issues If you...

• Question
• jira
• jira-server
• server

I have an epic that links in "is tested by" to a bunch of test cases, and each test case may have bugs that blocks it in its "is blocked by" issue links. I can get the list of test cases that have a...

• Question
• api
• cloud
• jira-software
• jira-software-cloud
• jql