Jira

Hello, Last week, a duplicate "Story Points" field started appearing in our JIRA instance. I'm unable to find more than 1 "Story Points" field in the field configuration section (the cf[10004]). I...

• Question
• cloud
• jira-software
• jira-software-cloud

I’ve followed all the steps in the set up guide but I keep getting the following message: Could not automatically create the relevant ticket in Jira because the Jira project or issue type specified ...

• Question
• cloud
• jira-software
• jira-software-cloud

I created an automated rule to alert users when the 'Time to Response' SLA is breached. The rule is working fine but the email message says "This issue needs your attention". I am looking to customiz...

• Question
• cloud
• jira-service-management

We have been using Jira Cloud for over 3 years, and in the last few weeks it has been asking users to reauthenticate as they are using the application.  Was there a change that requires users to...

• Question
• cloud
• jira-software
• jira-software-cloud

For most of my day, I am logged in to my client's Jira with my email address provided by my client. JumpCloud (SSO) is used to log in to Gmail, Jira and everything else. However for the Atlassian Co...

• Question
• cloud
• jira-software-cloud
• login
• sso

In the basic roadmap feature, there doesn't seem to be a way to configure additional fields to filter by.  I have a field "customers" in all my user stories, and I want to be able to filter by c...

• Question
• cloud
• jira-software
• jira-software-cloud

For Jira Cloud and server we have standard endpoints Does these endpoints and integration works in a similar fashion for Data centers as well?     

• Question
• cloud
• data-center
• jira-software
• jira-software-cloud

Currently I have to hardcode the ISSUE into the request in order to get the remotelink. Json.Document(Web.Contents("https://MyInstance.atlassian.net/rest/api/2/issue/{Issue}/remotelink")) How can I...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, Our Org Admin has left the company and we need to change it to new Org Admin. Below is the URL: 21tech.‍atlassian.‍net We have Projects in this Org and we want to use the same Org. Is it p...

• Question
• cloud
• jira-software
• jira-software-cloud

Hey :) i want to search linked issues with the same custom field value like the parent issue. If i return the issues i need, i want to fill a field with "new Date()"...   I don't know how to...

• Question
• jira
• jira-server
• server

Hi,  I'm using a Configure a company-managed board that I created from Project template ( Task Tracking ).  I'm trying to locate the "Board settings" for editing the layout and mapping th...

• Question
• cloud
• jira-software
• jira-software-cloud

I've already given this user access to the board and provided them a read only view. But they still can't search for this board in Jira or view it even with the direct link.

• Question
• cloud
• jira-software
• jira-software-cloud

Currently using Microsoft Access database to capture data on staff call outs (sick, latenesses, vacation). Need to replicate tool in JIRA starting with replicating the form. Hoping I can do with JIRA.

• Question
• cloud
• jira
• jira-cloud

Hello, I've created a filter to tell me when a card has been 'in-progress' longer than 4 days. This helps me as a PM see what might need a nudge or or whatnot. The issue I'm having is that while thi...

• Question
• filter
• jira
• jira-server
• jql
• server

Hello! I am going around in circles and would really appreciate some help :)  I would like to enable Capacity planning. It's my understanding that: I need to have "Team" added as custom field...

• Question
• cloud
• jira-software
• jira-software-cloud

I am using the cdata ODBC driver to try to connect to our Jira cloud, but I am faced with this everytime I try to view a table when connecting with Excel DataSource.Error: ODBC: ERROR [HY000] You ar...

• Question
• cloud
• database
• jira-software
• jira-software-cloud

We presented the Xray as Test management tool and PO are happy about it. But is there a easy way where they can Approve by click or dropdown or better to comment.  

• Question
• cloud
• jira-software
• jira-software-cloud
• xray

I am importing Epics and Stories, Tasks using CSV but mappings are ignored. 

• Question
• cloud
• jira-software
• jira-software-cloud

Estou tentando priorizar o meu backlog, mas sempre há o seguinte questionamento: A Classificação está desativada, pois o Filtro da Consulta desse quadro não é ordenada por uma Classificação ascenden...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to run a search filter to list: All tickets on a specific project That do not have one of two statuses Contain a specific label. Here's the filter being used: project = "<PROJECT...

• Question
• cloud
• jira-software
• jira-software-cloud

is there a setting which changes the backlog view so that due date, priority, assignee, etc can be displayed, but the issue only requires a single line? ( to consume less vertical real estate and i c...

• Question
• cloud
• jira
• jira-cloud

We are trying to define an Advanced Roadmap that pulls in approx 15-20 jira project boards.  I am able to add around 12 and then I get the message that there are too many issues to continue. Th...

• Question
• advanced-roadmaps

I completed an exercise transitioning issues to new statuses, which were mapped to columns. Next time I logged in the statuses had un-mapped from their assigned columns. It caused a lot of confusion ...

• Question
• jira
• jira-server
• server

After change in create project then creating Kanban project hangs forever and project is not created

• Question
• jira-software
• cloud
• jira-software-cloud

Dear All,  I have a requirement to Trigger Custom Email when issue is not moved from "Open" status to next status once the issue created time is greater than 2 hours. Once the issue is mo...

• Question
• email
• jira
• jira-server
• reminder
• scriptrunner
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