I want to take a person to a next page post submission of a Jira ticket which is embedded in my HTML

[Hemal Mody]

I have made an issue collector and embedded the same in my HTML , post the pop up of Jira ticket and on submission of the ticket I wish to take the user to a different page. Can some one please guide me on how I can accomplish this ? 

[Angélica Luz]

Hello @Hemal Mody,

Welcome to the Atlassian Community!

Checking our documentation and similar cases, there isn’t an option that would do such redirect. We didn’t find a property that could be used for the submit action. 

• Customize the Jira issue collector

With this said, since you need a more customized form, I would suggest you build your own form using REST API. 

• Jira Service Management Cloud Developer

There is also this tutorial that might help:

• Creating your own branded customer portal

Also, in case you need help with development questions, we have our developer community: https://community.developer.atlassian.com/

Kind regards,
Angélica

[Hemal Mody]

Thank you !!