I know that since 7 years users are asking for the functionality to disable notifications that are sent out when a sprint is closed as the sprint field value changed. (see https://jira.atlassian...
Having the a user account object, what is the cleanest way to just disable / deactivate the user account?
Hello, I also want a picture of the agent in the email when he replies to the user. is that possible? I have already posted a picture on the profile but it does not arrive in the email. I ...
We would like to allow users of our Jira Service Desk to have formatting options in the Description box when adding a ticket. Is this possible to add?
Hello, I want to keep the ability to edit resolution without moving tasks between statuses to clear and set new resolution via post-functions and screens. It produces too much spam for clients and ta...
Hi there, I'm conscious my question may be far too bespoke for standard Jira exporting capacities but I wanted to check with you guys if such a thing is possible: is there a way to exp...
Hi all, we are using Jira Service Management with Insight, where we have put user's assets. I'm looking for a way to generate some company standard documentation based on the data stored in Insight...
This seems to be an obvious question but I have been unable to find the answer All the documentation I have read points to localhost:8900 but I don't think that is right. I have assumed that the li...
Hi, I have a post function which copies description from subtask to main issue and everything works perfectly fine until it contains attachments, then I get an error: 500 Internal Server Error: [{"e...
We have 2 instances of jira server and in the one jira if you create a board the board administrator is added by default. In the other jira instance he is not added. It is the same for all users wit...
We utilise Epics for major projects/upgrades which may take multiple releases to complete. How would I link multiple releases to a single Epic.
I am looking for a solution to migrate the Next-Gen project or Team-managed project from one cloud instance to another. Please let me know if there is a way out. I am able to migrate Classic...
I am adding Zephyr Test Management product to JIRA. For pricing can I only allow it to a specific number of users than all the users in my JIRA? If not I may have to go for a higher plan.
I cannot check the transition to 'any' as described in https://confluence.atlassian.com/adminjiraserver0813/advanced-workflow-configuration-1027138145.html#Advancedworkflowconfiguration-customis...
Hi, I have 2 email channels : - default xxx@atlasian.net with an Unwanted Request Type - my email with bunch of mine request types. The point is I dont really use the default request type ...
Hello, I accidentally set a large number of Working hours per day and Working days per week and now the whole Time tracking is broken and the work logs can’t load nor can be recorded. On Settings ...
Hello Team, The scenario is that we want a value "Others" in project picker field. Is it possible to add a manual value in project picker field through scripts or through any other me...
Hello, I have a requirement to add a subtask with an user assignment to a set of work items and I don't see such an option in the bulk update. Please advise. Regards, PS
Good morning, I would like to integrate Jira Cloud with Azure DevOps. Please, could anyone kindly to advise me? Thanks and regards.
Now if we resolve the issue ticket as Fixed and mark it ready for testing, it is changed to Workaround. The resolution should not change but should stay as is. can anyone help to resolve this issue...
Hi, We have recenlty upgraded from 8.5 to 8.15 jira software.. User say that there is overlap of feilds .Can you let me know if this behaviour is by default?? Regards, Suma
Hi there, My automation doesn't work. It shows: This rule was configured with a project restriction. You can change this restriction in the 'Rule details' section. Only issues from the following pr...
I am trying to replicate the board set up in this Atlassian video more specifically, having the Group By option on the right hand side. Every time I create a new SCRUM board no such option ...
I've created a workflow that *was* working, but then I began receiving the following message in the Audit despite the Automation showing a Status of Success: ------ Delete issue Jira was slow...
I am trying to add a Jira link to the confluence page. it used to work until last week error message: Request Information Url: /rest/jpo/1.0/backlogType: POSTStatus: 504Data:...
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