Jira

This is a gross oversimplification, but assume you had a CSV with 2 issues: Issue 1: Summary - My Epic Epic Name - Epic1 Issue 2: Summary: My Story Epic Link - Epic1   These import w...

• Question
• cloud
• csv
• epic-link
• epic-name
• import
• +2 more tags...

Can a service desk project project a portal landing page? If not, i can just use the Create button within the project to create new tickets correct?

• Question
• cloud
• jira-core
• jira-software-cloud

Hello,   How can I hide particular issues from the partner from service desk portal?   I want to hide them since they are escalated and I don't want the partners to see them at all. &n...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hoping you can help because I'm completely going mad trying to fix this! I've set up a new project using the kanban board. I create an issue and it doesn't appear on the board - it's in the issue lis...

• Question
• cloud
• jira-software
• jira-software-cloud
• kanban
• project

Hello all,  Some of our users are asking if we can increase the sizes of a thumbnail in the comments section in Jira. I believe that the default thumbnails are set to 200 pixels wide and 200 pi...

• Question
• jira
• jira-server
• migration-customer-care
• server

Hello, We are migrating from Slack to Microsoft Teams, and attempting to re-create all of the great functionality that we currently have in Slack. One of the features we love is the automatic messag...

• Question
• automation
• jira
• ms-teams
• slack

Hi all, I was wondering when you share a filter in jira does that mean that it's the shared user's filter now or if I update that shared filter their filter will automatically be updated also?

• Question
• jira

Hi have a question: Is it possible fill in automatically the custom field created in Jira to Zephyr when we create a plan test cycle?. For instance if we add the field "Acceptance criteria" as a cus...

• Question
• jira
• jira-server
• server
• zephyr

automation rules. how to link the trigger issue to the specific issue key, for example "LK-345"

• Question
• automation
• jira
• jira-server
• server

We have an Advanced Roadmaps Plan which is working fine. All the data, also custom fields, are shown as it should be. When I perform an csv export via the dedicated button on the top, I get a csv fil...

• Question
• advanced-roadmaps

the new layout has the JIRA attributes taking up too much space. assigned to, priority, labels, etc. I would like to be able to move it to the right.

• Question
• cloud
• jira-software
• jira-software-cloud

Just hired a new QA and he cannot see my project board, i've tried to share the board with him but he can only see that the board is private so he can't access it. Although he can access the project ...

• Question
• cloud
• jira-software
• jira-software-cloud
• migration-customer-care

hi, i managed to retrieve a jira user's info through postman but the groups are not showing. if anyone could help me it will do me good. thank you in advance

• Question
• cloud
• jira

Hello Guys! I need your help, I´m struggling to build a dashboard fom Jira and connect with some internal goals;   For example: 1) I have to create a dashboard with the Sucess of the Sprint,...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to hide History tab for particular project and users(group/role) ? Although there's something on global, but if we need to hide for anyone project & also to few users based on the...

• Question
• jira
• jira-software
• jira-software-server
• server

Hi,  I'm unable to create any issues in JIRA. The error message shows "Project Name(s): Project Name(s) is required". I already have the project name in the project drop-down field.  Did ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi everyone,   When users want to access a project on our Jira instance, they create us a ticket through our helpdesk tool.  I would like to ease the process by authorizing people to ret...

• Question
• jira-software
• jira-software-server
• server

After I created a classic project with Company settings and used a template from another Kanban project I can't see the board view.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, We are using Jira Cloud and looking for an easy way to create release notes. For public facing release notes, we label issues which should be part of that release note and we also have a c...

• Question
• cloud
• jira-software
• jira-software-cloud
• release
• version

I want to have a daily report (and a Dashboard widget) for all the team members' progress. In particular, the no. of tasks assigned. But every team member's name should appear in the list, be it...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  I have been searching for information on how to create projects in jira using the bulk csv import feature, but I cannot find a solution for this.  What I am looking for is possibilit...

• Question
• cloud
• csv
• import
• jira-software
• jira-software-cloud
• +1 more tag...

I'm looking to change category and permissions for multiple projects. I was thinking about doing a bulk edit but can't query based on project level. It seems that queries (using the issue search func...

• Question
• jira
• jira-server
• server

Hi all, I've checked all previous answers to this question but it didn't help. We have an issue in Ready for UAT status and underneath it 2 sub-tasks(both of status Done). When clicking complete s...

• Question
• jira
• jira-software
• jira-software-server
• server

We're looking to use Service desk for handling emailed service requests. Typically they're sent by the customer to the service desk email, but cc'd to other customer 'stakeholders'.  The sender...

• Question
• cloud
• email
• jira-service-desk
• jira-software
• jira-software-cloud

Hi, I have created two jira accounts to test.But I couldn't able to access audit log for one of my jira account and says Upgrade for audit logs You're on the Free plan, so you can't view and track...

• Question
• cloud
• jira-software
• jira-software-cloud