Jira

Ok.. let me explain.  We have left our email as an active way to create a ticket.  The issue I have is there is just one request type..  So every email comes in as General.  I hav...

• Question
• cloud
• jira-software
• jira-software-cloud

Setup: Two custom fields: CF 1 = Single Select Field with options of High and Low CF 2 = Single Select Field with options of 1-10 Scenario: IF CF 1 = High, then CF 2 = 1-5 If CF 2 = Low, the...

• Question
• behaviours
• jira
• jira-server
• scriptrunner
• server

Hello Team! I'm trying to transfer an organization to another and I'm receiving the following error:        

• Question
• cloud
• jira-software
• jira-software-cloud

ScriptRunner has an example of this only by Project Roles (https://docs.adaptavist.com/sr4js/6.33.0/features/behaviours/behaviours-examples/restricting-issue-types). How exactly can I accomplish t...

• Question
• behaviours
• jira
• jira-server
• scriptrunner
• server

...ustomFieldManager.getCustomFieldObjectByName("Sprint") sprints = event.issue.getCustomFieldValue(myCustomField) def isSprint = false sprints.each{ if(sprints == null){ isSprint = true } } return isSprint But nothing works.&n...

• Question
• jira
• jira-server
• listener
• scriptrunner
• server
• +1 more tag...

I get an error when I use "estimate" even with the example syntax in the documentation. Does the Create Multiple Subtasks plugin have a prerequisite setup? Sample syntax from the documentation #Ta...

• Question
• cloud
• jira-software
• jira-software-cloud

Dear all,  we´ve been using company managed projects for our PMO and all tasks (epic, task, sub tasks) do have a start and end date (end means due date).  I am wondering why sometimes tho...

• Question
• cloud
• jira-software
• jira-software-cloud

Automation Requirement: When an existing Release(e.g. 012) "Release Date" is updated Then update issues that have the same "012" fixVersion and set their due date field to same date  as 012 Re...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

I have 2 post functions set on my workflow. Each post function creates a new issue. When the second issue is created, I would like to set the Parent Link field within the second issue to the key of ...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• jira-software
• jira-software-server
• server

  Hi, when we are trying to execute a group by report, JIRA does not allow us continuing because it does not allow selecting a filter. We can see in the the dialog modal URL  (new window) ...

• Question
• cloud
• jira-software
• jira-software-cloud
• report

Hello,   There are 2 places where I can see the configuration: (1) in the project setting at the bottom (choose default assignee between project lead and unassigned). (2) Automation page&nbs...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello! We are using the Jira for Server. We have a need for a plugin (time tracker) that synchronizes with the Active Directory Attributes Sync plugin. We would be grateful if you could sugges...

• Question
• jira
• jira-server
• jira-software
• server

I recently got access to my organization's Atlassian account. I see 3 licenses for JSU Automation Suite Plugin in my account. I assumed they are for TEST, STAGING and PROD environments. I checked the...

• Question
• jira-software
• jira-software-server
• server

Every time a person sends an email I'd like a ticket to be created in Jira.  I have a post about housing on various websites. I need those requests sent to Jira and made into open tickets s...

• Question
• cloud
• jira-work-management

Hi, I am getting the following error when I attempt to create a Test Execution from a Test Plan:   Test Execution contains Required Fields The Test Execution contains required field please u...

• Question
• cloud
• jira-software
• jira-software-cloud

Can we create a separate account (Development or Test account) in the Jira Cloud environment  and migrate the on premise Jira to the Test Account?.  This way we avoid corrupting the Jira Cl...

• Question
• cloud
• jira-software
• jira-software-cloud

I have seen many solutions for copying a Parent custom field value to a subtask custom field, but not the other way round. Can someone help please?  Is it possible via ScriptRunner or something...

• Question
• custom-field
• data-center
• hierarchy
• jira
• jira-software
• +5 more tags...

When I try to export a page to a PDF on Confluence I am getting an error that says "Page not found" I was able to export pages to PDF fine few days ago and today it just stopped working. We have not...

• Question
• confluence
• new-to-jira
• server

Hello !, with Jira 8.13.6, we have users complaining it's confusing to add roles within their project. We have over 14000 users so more than one user can have the same name. Jira is not showing the...

• Question
• jira-software
• jira-software-server
• server

I want to use the resolution field but I can't find that option in my project issues.

• Question
• cloud
• jira-software
• jira-software-cloud

Within Classic Software projects, I'd like to show in a scrum board multiple projects. I've created a JQL filter that does it however it doesn't show up neither in an existing scrum board nor when c...

• Question
• cloud
• jira-software
• jira-software-cloud

Hey there! :) I am currently using the AddOn "Email this Issue" and I'd like to send an email to people outside the organization with the attachments (of the issue) but without the Issue details tha...

• Question
• app
• email
• email-this-issue
• issue
• jira
• +2 more tags...

What's the best way to import a field containing HTML data into JIRA?

• Question
• cloud
• html
• jira-software
• jira-software-cloud

Hello, ich which Files i have to set the DNS REsolution.   Greets Ralf  

• Question
• jira
• jira-server
• server

In the Active Sprint view in Jira, I added a column for "UX Reviewed." I've tried a variety of Statuses for this column, which each have made the column show up in the Active Sprint View. So that par...

• Question
• board
• column
• jira
• sprint