Добрый день . Хочу уточнить такой нюанс, при создании заявки в проекте Service desk , автоматом создается заявка в проекте Software. Мне нужно настроить так , чтоб копировалось поле " наблюдатели " и...
Hi, I use Xray 5.1.2 and I need to find cucumber Option on Xray to change Generate features file name using summary... It's about export file BDD feature to change the name of file...
Hello Team, May I know from which add on this Development Panel on Jira Issue View Page(on the bottom right corner) is Coming ? Here I am Inserting photo for the same.
Reading up on time management it says that time tracking on an Agile project can be turned on by configuring the Board. I simply cannot find how to do that - which could be because I am being blind t...
We have granted access to Jira Portal to a customer saved under an Organization. When issue is raised by this customer account the Organization field on Jira Service Desk remais empty. Could you pl...
Old server: CentOS 5.6/MySQL 5.6/JIRA 8.12/JDBC 5.1.jar New server: CentOS 7.9/MySQL community 5.7/JIRA 8.20/JDBC 5.1.jar I've looked and, while technically 8.20 supports 5.7/8.0, could...
Hi Team, My use case is that I wanted to add a validator to out of box label field so that user can type only predefined labels. No free text should be allowed to it. How ...
My account is suspended again, possibly due to a payment problem. Could you please check it out? Im a Primary Technical - Maciej Sawczuk, and i have a problem with yout support.&nbs...
I just noticed that few of the apps I have on my instance have been uninstalled? I had few of them installed with promo codes, but I see the following in the promotions: "Ended on Dec ...
Good day I need to flag issues automatically when they are brought into an active sprint. I have tried to add the rule below but it does not work in our test environment. If the rule incorrect or d...
Hi! I'm trying to create a Jira automation that sends a web request to an API endpoint and adds the response to the original issue. I know my request should work(I tested it both with python reques...
Hello If I am in an issue and I want to change the status, I see several status transitions that are the same. How can I change this so that only the status transition is listed once?
Hi, I'm looking for a solution where I want to uncheck (or clear/delete) an option in a custom field. For example, customfield_11600 has OptionID=11719 selected, but I want to uncheck this option (...
Hello, We are using custom plugin within jira so now we want to generate logs for same for tracking purpose. what are the ways to generate separate logs for custom plugin? Thanks!
Всем привет! Ввели в проект поле "Решение". Теперь при создании задачи это поле автоматически устанавливается значением "Решено". Хотя это совсем не так. Задача находится только в Бэклоге. ...
Возможно ли пункт наблюдатели , которые есть в сервисдескных проектах добавить этот пункт в софтварные ?
Hi Is it possible to use Automation for Jira to send out Email This Issue template? Right now we use ETI but there is needed some flexibility that when user is internal or external, then Automation...
When a task is completed, it goes in completed task but doesn't show up in the sprint it is completed in. Would really appreciate if someone can help me with this?
Можно ли для епика и для юзер стори произвести настройки стандартных полей задачи как обязательных для заполнения?
Hi Everyone, I am interested in creating a new role in automation, when I have 2 fields, the first is a "Team" and the second is an "A-team". I want as soon as a new issue is created and the "A-team...
Hi Insight Team, I would like to know the ways to merge data from multiple object schemas in Insight. Basically I want to assign assets to respective owners.
Please see below the requirements for dashboard. 1. In a specific timeframe, # of tickets raised, open & closed. (For open tickets – we can show a breakdown of tickets in progress,...
Would like to clone Configuration and workflow of JIRA from our affiliated company,Project data is confidential so could not supply ,is there any one-click method to export just the configuration and...
All the emails from Jira are getting in the spam folder of Gmail. I have already created the contact and filtered them, did all the steps that google suggests, but still no result. Is it possible to ...
Is there any software or Plugin integrate with JIRA (Kanban Board) to get automated alerts on weekly basis, which also includes resource performance chart, ticketing / issue details, resolution ...
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