Jira

How can I  assign a ticket to multiple support group

• Question
• jira-software
• jira-software-server
• server

Hi all,  I am making a research on the following: Stories can't be moved to 'Done' or 'Cancelled' if there is an open Pull Request.  I recently found this and try to build an a...

• Question
• cloud
• jira-software
• jira-software-cloud

I have created a workflow for specific issue types that are not in the current default workflow for projects.  For some projects that I have recently created I was able to add a second workflow...

• Question
• cloud
• jira-software
• jira-software-cloud

Hopefully someone can help me in the right direction. I'm wondering what I can do with the link types "parent" and "child". I made Epic XX parent of Epic YY, but in the roadmap the still appear as ...

• Question
• cloud
• hierarchy
• jira-software-cloud

We want to migrate JIRA server to cloud and to keep the connection to our exchange internal server. Is there a way? If yes, where are the instructions?   Thanks  

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

According do the documentation it if a good idea to perform a full re-index once in a while, say once every two months.  But typically this can only be performed when the system is not needed...

• Question
• adaptavist
• jira
• jira-software
• jira-software-server
• scriptrunner
• +1 more tag...

Hello Everyone! I'm searching way how to create custom report. This report can be generated within Jira or be external (spreadsheet?) if it is not possible to create within Jira (for whate...

• Question
• jira
• jira-server
• server

I have multiple sprints which haven't been kicked off but some tickets in those sprints have been signed off which disappear from view in the backlog.  This is in a team managed project. Signe...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi community. This is the portal's form. Can i use exactly the same also for submit tickets through email; If yes, how can i do it; Thank you.

• Question
• cloud
• jira-service-management
• jira-software-cloud

Pls help. It was working last morning  but  when  I tried to login  this  afternoon  my  Backlogs  are just loading  just like the  picture  bel...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to track the development time ( creating a branch to closing a pull request). I can link the branch, commits, and pull request to a Jira issue so can the same be used to track the develo...

• Question
• cloud
• jira-software
• jira-software-cloud

one of API failed with this message : User is not enrolled in message 'jira-insights-onboarding-tour-base' Nothing changed when logout then login again.  It's happened with Chrome browser. Wh...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

hi i need to move a task from my project to another project. but the destination project have 2 boards and i want to move my task to one of them. but when i move my task to destination projec...

• Question
• jira-software

So we are in a new year 2022, We have a long list of projects done in 2021. I don't want to trash these projects but can i create a category to sort out projects done across periods so my overview ca...

• Question
• cloud
• jira-software
• jira-software-cloud

The reason of ask is I had performed a server to cloud site import. On moving to media import, the media file (less than 3GB) was taking hours to process. I had to close the session. However, seems l...

• Question
• cloud
• cloud-migration
• jira-software-cloud

Dear community,  I am working with Jira for a lot of clients as a UX Design Freelancer and today tried to login into a new client jira. So I requested a new password, got the link and filled it...

• Question
• jira

Hi, my admin user and project owner is no longer able to view sprints, backlog, dashboard, etc. My collaborators, on the other hand, display everything correctly. In the console I noticed that betwee...

• Question
• cloud
• jira-software
• jira-software-cloud

We use and status called Finalized for some type of issues and it is nor considered in this gadget, despite it is the last status it has. Thank you

• Question
• cloud
• jira
• jira-cloud

Hi There, I want to have an automation that will mention users in the comments comparing existing field values. Everyone indicated in the Approvers field mentioned in the comments when the ticket t...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

I'm trying to add the field of story points on the Task / story but I'm not able to find how to add it.  Also, how do I find out what version of Jira am I using ? so that I can check KB article...

• Question
• jira-work-management

I my personal space, I would try to use confluence macro function 'Advanced Roadmaps for Jira in Confluence'. I follow the step in Jira roadmap to generate the link and put the link URL into this Jir...

• Question
• jira-work-management

I have custom mail handler which creates Jira issue and then makes an attachment from message and add it to that issue  attachmentManager.createAttachment(File, String, String, User, Issue); ...

• Question
• event
• jira-core
• jira-server
• webhook

As productowner or projectmanager I add several userstories and tasks to the backlog as part of an epic.  Each epic contains 2 extra free fields and a component to help structure the work.&nbsp...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi guys, I have this code in the Scriptrunner console, but it does not select the option in cf1 taken into account the value of cf.  I cannot use the built-in scriptrunner due to the different...

• Question
• custom-field
• jira
• jira-software
• scriptrunner

I don't see this option in Project Settings. Navigate to Project Settings → Teamlead EpicTime and select the rule that will be applied to all epics within this project.

• Question
• jira-software
• jira-software-server
• server