Why legacy projects don't allow me to add a second workflow?

[Antonino Russo Londoño]

I have created a workflow for specific issue types that are not in the current default workflow for projects. 

For some projects that I have recently created I was able to add a second workflow but not for legacy/old projects. I have admin permissions but I am not the creator of the older projects. 

[John Funk · Accepted solution]

Hi Antonino - Welcome to the Atlasssian Community!

Can you provide more information? Are you a Jira Administrator or just a Project Administrator? What do you mean by "legacy" projects? 

[Nic Brough -Adaptavist-]

Another question is "what is actually stopping you"?  What are the symptoms when you go in to map a new workflow in the workflow scheme for the project?

[Antonino Russo Londoño]

Hi John, 

My apologies for not being clear. 

I am a Jira admin and by legacy I mean projects that were created in the past before I joined. 

[John Funk]

So, I would just call them projects.  :-)   And to Nic's question - what error are you getting? Or why is it not successful? What steps are you doing? 

[Antonino Russo Londoño]

So when I try to click the "Add workflow" button nothing appears. I can click the "edit workflow" next to it and that is fine. 

With the projects I have created recently the "Add workflow" buttons works and shows me the dropdown to select which workflow I want to add. 

[John Funk]

Can you share a screenshot? There is no Edit Workflow button next to the Add workflow button in the Workflow scheme. Make sure you are trying to add it through the Scheme.

Settings > Issues > Workflow schemes

[Antonino Russo Londoño]

I am trying to edit directly in the project settings. On the left we have the "add workflow" which is for some projects working and for some not. 

Sorry if I haven't been super clear. Thank you for taking the time.

[John Funk]

So whoever is updating this will need to be a Jira Administrator. If an Adminstrator clicks on the Add workflow they should see some values to pick from. 

[Antonino Russo Londoño]

Right, I am a Jira Admin and I have been able to do this for some projects. For some of the older projects, it doesn't show me the drop down. 

[John Funk]

Are you going through the path I listed above? Or through the project?

[Antonino Russo Londoño]

As I understand the path you have listed above is to create an entirely new workflow right? 
The workflow I have already created (following this path). I am now trying to add said workflow to an existing project (as a second workflow, keeping the original too). 

To do the above, I have typically gone through the project settings and added a second workflow. But for some projects it doesn't allow me to do this. 

[Nic Brough -Adaptavist-]

Could you describe exactly what the symptoms of "doesn't allow me to do this" are?

You say "On the left we have the "add workflow" which is for some projects working and for some not. " - that's where we need to know what is wrong - what does "... for some projects working and for some not".  What do the "some not" projects do differently to the ones that work?

[Antonino Russo Londoño]

Normally projects allow me to do the following - clicking on "add workflow" shows me the drop down to add an existing workflow. 

The other projects - as I try to click on "Add workflow" nothing happens. No drop down appears. 

[John Funk]

@Antonino Russo Londoño  - No, that is not just the path for new schemes. It is the path also to modify any existing scheme - such as adding a new workflow to your scheme. 

Please follow that path and edit your workflow scheme in that manner to try to add a new work flow. 

Your first screenshot above says the workflow scheme is being used by multiple projects. Therefore, you CANNOT go through the project path to change it. You MUST use the path I originally provided. 

[Antonino Russo Londoño]

I see ! @John Funk thanks a lot! I got it now! 

Much appreciated your patience and explanations!

[John Funk]

Awesome!! Glad we were able to help.  :-)