Jira

I want to delete a story from the backlog but it seem that there is an issue with "authority" I don't understand why since i am the administrator   How can i solve this?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I'm having problems caused by the "Pull Request Created" trigger and I want to isolate the issue by identifying what workflows have this specific trigger configured on any of its transitions wit...

• Question
• jira-software
• jira-software-server
• server

There is no Advanced Roadmaps for Jira Software (formerly Portfolio) compatible version avaiable for Jira 8.20.x Server.Could you please confirm why ?

• Question
• advanced-roadmaps

I want to track the progress of a story and it's sub tasks in a Kanban board. I created swim lanes where I have added story and subtask. When I am closing all the subtask the story is closing on its...

• Question
• workflow
• cloud
• jira
• jira-cloud
• kanban

I'm working on my first custom issue type and wondering why there is no option to create a radio button in a team-managed project. In the company managed project the radio button field type is there....

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, We are trying to know more about Jira cloud and server license costs and would really appreciate if someone could assist me by scheduling a call for the same. Thank you.

• Question
• cloud
• jira
• jira-cloud

hello, how do i enable jira agile management app on my portal? i don't see the option to do this

• Question
• cloud
• jira-software
• jira-software-cloud

I am not seeing option to add story points to sub-tasks/ Bugs issue types and not sure how can I add it. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi,   We're a team of approx. 50 people working in game development. We have a core codebase and build games on top of that on a monthly basis. Right now, we create a new project in JIRA for e...

• Question
• cloud
• jira

Is there any way of clearing all of the tasks in the Done... It just keeps getting longer and longer... It's crazy.    

• Question
• jira-work-management

So I have my risk configuration set up and it determines there are 23 risks within scope. When I go to the matrix 6 show up because their probability and consequence fields are populated and 3 others...

• Question
• big-picture
• jira
• risk

In company-managed projects there is the ability to create "quick filters" in the backlog so you can easily see the stories ready for estimation and the like. I do not see this functionality in the ...

• Question
• cloud
• jira-software
• jira-software-cloud
• quick-filter
• team-managed-projects

Is there a way to enable 2 factor authentication for external users? We have 2FA for all our internal users using Atlassian access but we have the same requirements for non company managed Atlassian...

• Question
• atlassian-guard
• cloud
• jira
• jira-software
• jira-software-cloud

The Kanban Board has a menu at the top and the ... has the ability to hide or show menus.  I would like to add a custom field to the Kanban Board menu.  I created the custom field a...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, As my team is moving from Jira Server to a newer product, I'm looking to change my project type from a Service Desk project to a Software Project. I've read here and there that this can't be...

• Question
• jira-core
• server

We have a few different internal forms integrated via API with Jira for creating issues within Jira. I need to setup an automation that looks at (1) newly created tickets AND (2) a specific value exi...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I've been exploring and try the Jira rest api to adjust things on my org. and I need some insight for Project Role API. On the docs we can create and update (fully or partially) proje...

• Question
• cloud
• jira-work-management

Hello,   Is there any way to delete the history in the sprint field of an issue. For example, this ticket has been moved several times, and in the sprint field I want to see only the last spr...

• Question
• cloud
• jira-software
• jira-software-cloud

I am using Jira Software Data Center version 8.9 and I can't seem to enable roadmaps at all. The steps on this site mention going to my project, then features, then enabling roadmaps. However, I don'...

• Question
• jira-software
• jira-software-server
• server

Just trying to save myself a job, but are there any generic customer portal user guides or practice notes available? Thanks in advance! :)  

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi All, After the developing and completing the development process for our automation service, along with setting up email requests and testing, at a random point our service stopped working. Now w...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

When viewing a task on my Jira Software project, it looks like this:   But on other Jira projects, it looks so much nicer and I can see the task list while simultaneously having a task ope...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have an issue ticket with a table in the description. I use the automation Tool like this. (Sorry, my Jira is in french)  But the table appears in the email Like this:   Can s...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, as at topic, I want to create a project automation rule that Inherit 'Component' field from Test (Xray) to (Bug)   Abbreviations Let's assume that (TS)  -Test scenario stored as ...

• Question
• automation
• inherit
• jira-software
• trigger

I am configuring JIRA to support a large testing effort with 2,500 test steps. Each test step is being set up as an issue in JIRA and the users performing the tests are both moving test steps through...

• Question
• bulk-edit
• cloud
• jira-software
• jira-software-cloud