Jira

Hi people In my Jira instance, I have strange behaviour on a label field. I have a set of results and in a label field called "Customer" I have a strange result, I obtain two values in the label on...

• Question
• cloud
• jira
• jira-cloud
• jql
• label

Hi Team, I have the following case scenario. A custom field "Attributes" has 12 options. For each option, a custom field "Firelight Dev hours attributes" is populated with a value. But since th...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Hey there,   we only have 5 users (the max is 10 for free accounts) - is there a reason why I can't add any more? How can I add more users if we're below the 10 user limit? I've contacted th...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, we're recently unable to edit comments, that have been posted before within Jira Service Desk Tickets. It doesn't matter, if the the comment will be "posted internally" or "share with customer"....

• Question
• comment
• jira
• jira-server
• server

Hi there Could anyone please suggest if JIRA Project can be used among Cross-Individual-Organisations? for eg. Company A has Project X on JIRA but would like to use with Company B and Company C Pl...

• Question
• cloud
• jira
• jira-cloud

I have roadmap set in my JIRA project. There are few task which do not have due date and work is in progress. For these tasks, roadmap progress bar is not extended till current date.  wh...

• Question
• cloud
• jira-software
• jira-software-cloud

I am using standard plan of Jira software but everyday i get this popup that says "email notifications are off until next day ,because i have sent maximum number of notifications. it ask me to move t...

• Question
• cloud
• jira-software
• jira-software-cloud

When I am trying to associate a project to priority scheme then I am getting all the already associated project in priority scheme in next page ( issue mapping screen) but ideally in next page only t...

• Question
• jira
• jira-server
• server

What is the keyboard short-cut to navigate to the next Jira issue from this full form display ? e.g. move from BOB-1847 To BOB-1848 Also wouldn't it be nice if they added some next/previous buttons...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi All,   I am referring to below download server version of jira software on my laptop. https://confluence.atlassian.com/adminjiraserver/setting-up-your-instance-938846811.html But, as I cl...

• Question
• cloud
• jira-software
• jira-software-cloud

I have read some information about storing personal data discipline: https://community.developer.atlassian.com/t/oauth-2-0-3lo-apps-dont-have-access-to-restricted-email-addresses/57266 https://deve...

• Question
• cloud
• jira-software
• jira-software-cloud

The team queue is modified without any notification, is there any log can be traced? Then team members will be able to know who/when made the changes.

• Question
• jira-software
• server

After clicking on simplified workflow, the to do column and all tickets have disappeared from my kanban board. How do I bring this view back into the board?

• Question
• cloud
• jira-software
• jira-software-cloud

I am working on JIRA Cloud and would like to get a list of records where a certain comment does not appear. This works perfectly when the JQL is comment ~ "String" but the opposite does not.  I...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Want to know if if's possible to assign mulitable users to a single task in Jira, if so how can you do this?

• Question
• jira-software

Hi all, Hoping to find help for how to write an automation rule that will update a User Story's Start Date field when a linked Task's status is transitioned to "In Progress". High level flow of how...

• Question
• cloud
• jira-software
• jira-software-cloud

I have this JQL that has been working for over a year:   project = "IT ACE" and reporter = "srv_opsgenieprd@gmrc.com" and description ~ "Organization: Grinnell Mutual Hosted Data Management" a...

• Question
• jira
• jira-server
• jql
• server

We have an automation rule that copies a comment made in one issue to its linked issue. The author's name appears correctly in the ticket where the comment was made, but when the rule copies the comm...

• Question
• jira-software
• jira-software-server
• server

For some reason I cannot filter tickets by Team in Jira Structure. Even the Sort and Group function doesn't do anything when I use them. Is this an existing limitation for Jira Structure? What would ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• structure

WIth the Jira add in for Excel I am a guest account to a software vendor - I would like to be able to take our open tickets to excel - Is this possible - I tried creating a login for Cloud but it doe...

• Question
• jira

Hello,   Im trying to add a validator with alert message pop up if storypoint is not within the Fibonacci Sequence. However, the below code is appearing to alert for all numbers. Please assist...

• Question
• jira-software
• jira-software-server
• server

I am wanting to locate any ticket I modify or edit within the last 26 hours. Whether I alter status, comment on someone else's ticket or create any new ones.   Currently I have the following: ...

• Question
• cloud
• jira
• jira-cloud

I have a custom number field for sizing on our ticketing project issues.  I would like this field to show on our Dashboard, however even after selecting the filter, this field does not seem to a...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Como se ve en las Fotos Adjuntas hay una Diferencia notable en las horas trabajadas, ambos reportes estan tomadas desde el 4 de agosto hasta el 5 de febero pero en team reports marca muchas mas horas...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a validator expression but it requires elevated permissions because I am trying to retrieve the Project Roles of the current assignee to ensure that they are in an appropriate role for assignm...

• Question
• cloud
• jira
• jira-cloud
• scriptrunner
• validator