Jira

We are JIRA first engineering shop in Charlotte, NC. Looking for help with best practices and standards with configuration, reporting and ensuring our JIRA setup is at its best, not to mention being ...

• Question
• cloud
• jira-software
• jira-software-cloud

Several of my company's projects are sold with a limit of hours contracted. I need to be notified by e-mail when that limit is reached, meaning, when the sum of all worklogs of that project reaches ...

• Question
• cloud
• jira-software
• jira-software-cloud

Not sure what I am doing wrong, but I am not able to view the completed tasks/user stories of my team. It says that no work was completed, but the team completed the tasks. Here are a few of the scre...

• Question
• cloud
• jira-software
• jira-software-cloud

after the initiation of the sprint and the task and subtaks are being completed, the sum of HP finished are not counting making also the burndownchart to look odd     i can´t seem ...

• Question
• cloud
• jira-software
• jira-software-cloud

I have done When: Version released If: Issues fixed in versionpresent Then: transition the issue to DONE, but i get this error   Error The rule has been configured with components that r...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  Sorry for bad English. I would like to have a report of what was changed by Plans. It is possible?   Tanks you so much!!

• Question
• cloud
• jira-software
• jira-software-cloud

The admin of some Trello pages left the company. I am a guest  of those pages (they were shared before she left) but need to make myself an admin. Everything seems grayed out and I can't add adm...

• Question
• jira

Why does it say that there is 433 issues without parent at the bottom of the page? When i click into one of those issues a parent/epic link is assigned. 

• Question
• jira-software

Hello:  After upgrading our internal JIRA Software to version 9.0, we often encounter the "java.lang.NoSuchMethodError" error in image when accessing the project Backlog or Project Board. ...

• Question
• jira-software
• jira-software-server
• server

Appreciating any help/guidance:   In a Jira Service Management project (Data Center), we have a third party app that creates tickets in this project via email. The Jira ticket Reporter is sett...

• Question
• jira-software
• jira-software-server
• regex
• scriptrunner
• server

The managers  are having  a hard time remembering when every person starts their day since we work we people in different countries and working hours  can we add something on Jira or ...

• Question
• cloud
• jira-software
• tempo

We are trying to set up the ServiceNow Agile 2.0 to Jira integration.  While we are able to import the Jira issues as stories in ServiceNow, when creating a new story in ServiceNow for a specif...

• Question
• cloud
• jira-software
• jira-software-cloud
• servicenow

Hi, we are trying to use "Story Points" on Jira Advanced Roadmap but when we try to commit the changes of story point for all our tickets, all they fail except for Epic type. Jira says "Please chec...

• Question

I would like to try a proof of concept using Jira Checklist custom issue type.  Currently this isn't visible in my custom fields.  This article, https://okapya.atlassian.net/wiki/space...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi guys, I just created the custom field Customer, I have to populate that field by a query on an Azure SQL Database. Is it possible on Jira Cloud? Thanks in advance! Sergio

• Question
• cloud
• jira-software
• jira-software-cloud

Our company Safety department currently tracks safety incidents reported by employees via an inhouse application that goes into a csv file.   Does Atlassian has any product or template tha...

• Question
• jira-work-management

I randomly got this error:  Rendering of ConfiForms Form contents has failed: RuntimeException occurred while performing an XHTML storage transformation (null) When I logged in... I have not...

• Question
• confiforms
• confluence-server
• error
• jira
• server

Hello We upgraded Jira Data Center to 8.20.6 and with that we have now Advanced Roadmaps in place. As our users are quite keen in using it (intuitive and fast) we want to know if it is possible to i...

• Question
• addon-com.almworks.jira.structure
• advanced-roadmaps
• data-center
• jira-software
• server

Hello there, We have a user who got a new email address hence we need to update their username with this new email address for Atlassian, BitBucket, and Confluence.  Its a managed account and ...

• Question
• cloud
• jira-software
• jira-software-cloud

After running a JQL Query, there has always been a FIELD chooser called "Columns" or you could use "All Columns". We would like to export a JQL to .CSV with a minimal set of fields but do not see thi...

• Question
• advanced-roadmaps
• jql
• server

was trying something with jira kanban board scenario proj1 kanban board1 proj2 kanban board2 now on board 2 can i access board1 issues by creating a new filter? created a filter but issues not...

• Question
• jira

How can I add a component to all tasks in a story? or can I set a default component to be used for new tasks?

• Question
• cloud
• jira
• jira-cloud

I will start and say I have imported issues in excel into jira before (at the task level). However, I now want to do it at the subtask level (we created "pentest"). I assume the hierarchy is how...

• Question
• cloud
• jira-software
• jira-software-cloud

Trying to install JIRA for the first time.  Step 3 is connect to database.  This isn't clear what database, how does it need to be installed and configured?  I dealt with older version...

• Question
• jira-software
• jira-software-server
• server

When I open an epic, I see the list of user stories with certain fields (Issues type, Issue key, Summary, Priority, Assigned to, Status) How can I customize these fields? Is it possible to add addit...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud