Jira

Unable to add users in comment section in Jira issues  

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I have setup automation that is sending emails to users based on status change. I have found that in free subscription there is limit to 100 emails trough automation per 24h. I have now start...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I made a structure grouping on labels. It works perfect but i have multiple labels in the tickets and some labels i do not need in seperate block as the are already in other block (with other label)...

• Question
• jira

I want to search for tickets containing      - Agreement    I use "/"- Agreement/"" but the result gives too many lines as it also gives - feature-Agreement even...

• Question
• jira

if i will change an email address for user account would it clear his history in jira ? would he still have all tasks assign to his account etc. ?

• Question
• cloud
• jira-software
• jira-software-cloud

Is there any way to add comment or redirection link while completing the sprint/ closing the sprint.  

• Question
• cloud
• jira-software
• jira-software-cloud

We came from Jira Server, and now we are using Jira Cloud   We would like to ask if is possible to have the following Date Format for our comments on the platform Our current Date Format ...

• Question
• cloud
• jira-software
• jira-software-cloud

If there is no timeline and assignment to a QA Engineer when issues are moved to QA, how best can their work be tracked?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a requirement - "To check the Testing progress % at an Epic level". Is there a way to generate a report/structure in JIRA that tells me "For a particular fix version, these are the epics and ...

• Question
• cloud
• jira
• jira-cloud
• xray

Hi  We have a plan to upgrade Jira version 7.13 to the latest version is it possible single attempt or can I upgrade 7.13 to 8+ version please give a suggestion 

• Question
• jira-software
• jira-software-server
• server

Hi, I need to have opportunity to track time for inactive users (they are fired employees). I tried to do it via JAVA (WorklogService). The inactive user is reporter of issue. The project permission...

• Question
• jira-software
• jira-software-server
• server

I am getting an error - cannot copy data to sandbox. Has anyone got similar error, how do I raise an incident report for it ? 

• Question
• cloud
• jira-software
• jira-software-cloud

Dear all, 1. Issue description * I am experiencing re-opening a Jira ticket resets the SLA clocks back to full SLA available * This happens if e.g. I amend the Resolution on a ticket (I am aw...

• Question
• jira
• jira-server
• server
• sla

I need a Company Managed project for Marketing to be setup in Jira. Purpose : During fall we will start working with an agile growth process in the marketing team. The idea is that we should be abl...

• Question
• cloud
• jira-software
• jira-software-cloud
• jira-work-management

Hi All, I am new to XRay. I am using JIRA 9.0 server , XRay 6.2.2. I need a report of test execution along with the manual + automation  tests in it, including the test steps for each test. Wh...

• Question
• jira
• jira-server
• server
• xray

Hi Team Is there any way to have all projects issues (different keys ) sorted by priority in a single list? So far we have an issue sorting list but tasks are grouped per project.   Thanks i...

• Question
• cloud
• jira-work-management

Can I install Jira on my local server and I need a local Jira license key information, please?

• Question
• jira
• jira-software
• jira-software-server
• server

I want add dependent linked issue while doing a workflow transition, I also need to to add the dependency type.

• Question
• cloud
• jira-software

Hi, I'm using Test Case Importer to import my test cases by using csv file. When I'm trying to map the External Field Test type, I cannot locate Test type on Xray Field. So, I left it as "Don't map t...

• Question
• jira

Using the automate feature in Jira, I can create a new confluence page as an action. Is there also an action, where I can edit an existing confluence page automatically. For example, I want to add a ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Al, Quick question around showing the Incoming and Outgoing dependencies.  I understand when you have JIRA issuetypes which are linked using "Blocked by" or "Blocks" it shows up in the Inco...

• Question
• cloud
• jira-software
• jira-software-cloud

SLA not clocking for In progress ticket. Could you please help me to understand the scenarios why this happen and what is the solution for it

• Question
• jira-software
• jira-software-server
• server

How can I create multiple subtasks for issuetypes Story, Bugfix and Spike? This was a feature in Jira on premise but seems to be no longer available in the Jira cloud.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Dear community, Where can I see when the version was created and set the start and release date? Also is it possible to see when unreleased version change your status as released (may be taken late...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

[このページは、クラウド版 (Jira Cloud 及び Confluence Cloud) をご利用の管理者向けの内容となります。] Jira Software や Jira Service Management にてバグやインシデントが登録された際に、情報の整理や記録、事後レビューの目的で Confluence ページを作成することがあるかと思います。 今回は、Jira Cl...

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