Hi, when I view the Migration Tool I see Users and Customers. My two questions are: (1) What is the difference between a user and a customer? (2) How can I view the Customers ?
We Marked an Epic as Done but we want to change it back to In Progress. The web has many examples of using the Tool "Bulk Changes" on just the one Epic to change it's Epic Status back to In Progress...
Zephyr Squad -> Import Tests -> Choose File -> After selecting the file get this Access denied prompt. Even Jira Admin also got the same issue. Please suggest.
HI All, We have to send only a certain length of data from the description field to a slack channel by using jira automation .Is it possible with jira smart values ? Actually {{issue.descripti...
Hello, Can we able to see story points in backlog mode for each columns in board. Currently I am able to see "Not started" "In progress" and "Done" only but we have some other columns which we creat...
Hi, To make the user to not close the parent issue untill all the subtasks are closed i have added the condition in the workflow. The condition that i have added is sub-Task Blocking condit...
Hi Team, According to https://jira.atlassian.com/browse/JRASERVER-36046, this is not possible but since this is 9 years ago like to confirm if is still the case. In addition is t...
Hi Everyone. I need help using the !~ operator when it comes to finding tickets via JQL based on comments. Here is my JQL: project in (A, B, C, D, E, F) AND status in ("Waiting for Approval", "W...
Dear team, Please kindly help with automation rules with details: - I have 3 boards: To Do, In Progress, Done, setting the due dates - Would like to have automatic move from To Do/ In progress to ...
I'm new to JQL, trying to do a search for any Tasks that relate to any Stories. I found the issueRelatesTo field (or is that a function?) via autocomplete in the search bar, but I can't find explana...
Im trying to use a custom field smart value in the email and for some reason it's not set or the field is not configured properly. For Exp, the custom field that im using is "customfield_...
Hello Everyone, I am looking for a way to parse emails and update particular ticket fields. For instance, If I have an email of the type below I would like the following: Emai: ...
I am creating a dashboard and I would like to have a filter that shows initiatives that have changed from Delivery Backlog to Delivery in the last 31 days... I can get the created ... project = ...
Can we change the default priority of a project in JIRA when an issue is created? Thanks
how i add approver to sprint in Jira software ?
Eg., I want to Search filters which contains Base Hotfix Release ID's IN MHF or Data. Also, I want Base Shipment Release ID's contains "PHF". I'm trying the following, but getting error...
Hi Community, I have two single-select fields and their options: Field A: 1A, 2A, 3A, 4A Field B: 1B, 2B, 3B, 4B I need to validate that the user selects 2B in Field B if 1A was chosen in Field A...
Hello, I am looking for guidance in sending an email addressed to the reporter of an issue when a status changes. The interesting dilemma I am facing is that most display names are in the format Las...
I'm using a custom ScriptRunner script to track when a ticket moves from one type to another. The key does not change but merely the type does (type being a sub-category of the project). // Handle ...
New to JIRA administration. Company uses JIRA for most work. We have a pre-existing project (company-managed) which I have created three boards for. The problem is, when I create a new ISSUE, that ...
Hi all, first of all I would like to praise the Atlassian team for developing the very useful add in for Excel. Now I can generate a lot go data in one single tab in Excel. I know that the ad...
I have the following query saved. worklogDate >= startOfWeek() AND worklogAuthor in (db1357) It pulls back 7 Stories. When I use this query as my Filter for a Tempo Worklog Distribu...
I want to create an automation sequence that changes the status of the linked issue. It must follow the following parameters: 1.) All issue must be of a single type "Test" 2.) All issues must conta...
Hi Team, We have requirement that "When user selects the option "No input parcel or input file provided" from Feedback Term single selection field, it should display with prefilled text "Used...
when I use the following call I get a long list with the issue back from the server: response = requests.get('https://my server address/rest/api/2/issue/SF-5904?fields=status', Is there a way to ge...
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