I am looking for an automation setup for when subtasks are signed off to a certain status then sending an email notification. This would only apply on certain issue type and requiring validation on a...
Hello, is there a way to create a report using eazyBI for the number of comments on a ticket? If nothing exist currently is it possible to create a custom field to track this information?
The Opsgenie integration framework is a tool that helps you link your Opsgenie account with other IT applications. This integration is currently only available for Jira Software Cloud and Jira Serv...
Hello, We recently got an email from Atlassian that stated two of our users currently administer 2 products outside the organization. These two users did so accidently. I tied to help o...
The new features on the "Releases" are really helpful for visualizing the "what" is going to be released, as well as the "related work" section to handle lining any approvals (from JSM for exam...
When I run a query for tickets like: (comment ~ fooString) ... I get the exact set of tickets with fooString in the comments (in my case, there is exactly one. This is good and expected...
I am currently working on a task where I need to import some data to jira but I need to map it to custom fields So I need to first check if those fields exist if they don't I want to create ...
Please I really need to Understand this Further Very well...? (1) How to Sprint planning made smarter with insights in the backlog?? (2) How to Stay on target to complete sprint goals, ...
Hello, I am trying to create recurring issues that are using scheduled rules. So these will get created monthly, yearly, quarterly, or weekly depending on a field that I called"monthly", "yearly", "...
I have a if, "If component is not empty" I assumed you would edit the field to [nothing] that would delete what ever is in there, but that doesn't happen.
Buen día, Es posible realizar una automatización para alertamiento en Slack o correo, cuando se realiza el TAGEO o comentario especifico. EJEMPLO: @Servicedesk
I need to search for Sub-tasks where the parent task isn't Done In plain SQL would be something like: 'where issuetype= Subtask and status = Done and parent not in (select id from project = ED...
I want to make schedule notification three times in a day, with list of users who haven’t any issues in status categories to do and in progress, this need sent emails. How to make this in SR, please...
Hi, When the task in on "Done", I want the task to be automatically assigned to the person who had the task assigned on "To Do". I don't see a way how to automatize this rule.
We are getting reports of personal access tokens disappearing from our on-prem installation of Jira Data Center Has anyone experienced anything like this? Any pointers on what to look for in l...
In my Epic type I have the option to "Create Child issue" which lets me set that to a User Story, task, etc but in my Initiative type, it has "create sub-tasks". How do I switch my Initiativ...
Hi all! I haven't been able to access a project that I have otherwise been able to access for weeks. The owner of the ticket can't access as well, as far as I understand. The weird thing is, I am abl...
I have set up integration between OpsGenie and JSM. I need to debug. I can find outgoing data event in OpsGenie log file. Where can I find Jira log file for integration. The Jira au...
I have a field that is auto generated for specific projects. For other projects, I want to be able to enter data manually into the field. Can this be done for the same custom field?
I would like to create a scrip field in User Stories and Tasks to show the value introduced in their parent issue, in my case, the parent issue is a "Requirement" and the field with the information i...
Hi, My team works across multiple project boards. I'd like to streamline some efforts by bulk importing issues. I can easily do this in 'external system import' by selecting project is 'defined in C...
Hello community we are going to migrate from jira/ confluence server to data center so can i know what is the real impact of (Api/attachements/plugin/database) when migrating and...
Hello, We have created about 40 tasks that have the same 15 sub-tasks. We would like to filter sub-tasks. How can we proceed? Thank you, Geneviève
I do some filtering using Components. I want all subtasks to inherit the parent Component tag. Here is what I tried and it didn't work.
Hi everybody, in order to record some stuff, I want my users to be able to create a special jira issue directly with a click, from any other issue they're working on. For this, I've created a Globa...
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