Jira

Hello,   I've setup a custom field for work management issues that looks up from an Asset and links them. What I'm trying to do now is use automation so that when a field (or status) changes on...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Why is it that on other company-managed projects, I can see the "Create Board" button whenever I hover on the left side pane. However, in some other company managed projects, I do not see that left s...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Unfortunately I have made a mistake and would like to know if there is any way to recover from this. I moved an Epic from one project to another using the Move function - this worked as expected...

• Question
• cloud
• delete
• epic
• jira-software
• jira-software-cloud

Every time I open a Jira ticket I get a notification that Jira service desk is now Jira service management.  I have tried everything I am allowed to do in the app, is there anything short of a d...

• Question
• jira
• jira-server
• server

We are anticipating that our products will be used by customers from different markets.  Some will be commercial and some will be in the public sector.  We are trying to understand our opti...

• Question
• jira
• jira-server
• server

I am currently having issues with moving Stories from a Team Managed Project to a Company Managed Project - I found an article that stated it can be done as long as the site administrator creates sim...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to make my Jira Sandbox look different from my Jira instance.   Is there any properties that can be set.   Reason to make sure I do not accidentally update the wrong instance. &...

• Question
• cloud
• jira-software
• jira-software-cloud

This little counter is on the template projects but not the company manage projects. "Estimation" is set to use story points, but everything is listed by number of tasks. I would expect this little ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Support, I need some assistance with upgrading our Jira Software (on Windows) from v8.22.0 to v8.22.6.  I've already downloaded the installer for Windows and needed some assistance with the ...

• Question
• jira-software
• jira-software-server
• server
• upgrade

Our Jira Cloud instance is extremely slow today. At first, I thought it was just affecting me, but several users have since reached out expressing similar issues. Page loads are taking 30+ seconds, t...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello!  We are exploring the 30-day free trial for Jira Premium.  My question is - if we decide not to move forward after the trial, what does the rollback to Jira Standard look like, if th...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm new to dashboards. I gave some users edit permission to filters I own used in dashboards but they can't edit the filter. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I can't edit the Assignee on a project, I believe I have permission to do so, but need to add the permission to that screen. https://confluence.atlassian.com/jirakb/unable-to-inline-edit-the-assig...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi All - I am trying to automate some of my flows and as part of that, I want to create Jira tickets automatically. I've been following the documentation here. I am able to authenticate with no prob...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello   I have installed the performance review template in JIRA for my team's performance review which I am trying for the first time.  I have created a template and trying to test it b...

• Question
• cloud
• jira-software
• jira-software-cloud
• template

My team uses Jira Server. We installed the Jira Server app for Slack, so that we could receive notifications about Jira activity in Slack. However, we needed to filter the notifications (which Jira S...

• Question
• jira
• jira-server
• server

Hi  I am receiving an error when running an automation with the Checklist plugin app, I have copied the same rule details from our production company managed project to our sandbox project. O...

• Question
• automation
• checklist
• cloud
• jira-software
• jira-software-cloud

I have cloned all of my teams current issue sources/filters from our current iteration of Jira and started to create a plan in Advanced Roadmaps, however I am experiencing some blockers - the first o...

• Question
• cloud
• jira-software
• jira-software-cloud

problem: I can create a catagory as an admin, however I cannot allocate one to an epic. This seems to effect the "group by catagory" function with nothing showing below any catagories other than unca...

• Question
• cloud
• jira-work-management
• team-managed-projects

Hi there, I am just beginning to work with BigGantt on top of JIRA Server version. I have set up a "Program" with an "Agile Project" below this. The agile project box has a filter for the scope defi...

• Question
• big-gantt
• jira-software
• jira-software-server
• server
• sprint

Hello Atlassian Community, First of all, best wishes for 2023 ! I'm contacting you as we are facing an issue on our Behaviours (ScriptRunner plugin), especially on Edit screen. Here is our usecase...

• Question
• behaviours
• jira-software
• jira-software-server
• scriptrunner
• server

is it possible to automatically clone a task after a period of time, there are simply tasks of the same type that need to be performed once every few months or weeks.

• Question
• cloud
• jira-software
• jira-software-cloud

Pls help me! Its very importtant to us. I deleted the task. But its very important task. I didnt found it.  

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Whenever there is a new ticket, I want to automatically link it to tickets that has same field-value if that new ticket contains a similar field-value.

• Question
• cloud
• jira-software
• jira-software-cloud

can a field for an issue type, let say a bug, be required in one project and optional in another project?

• Question
• cloud
• jira-software
• jira-software-cloud