Jira

My dev team is asking if it is possible to change the workflow based on a resolution status (duplicate, won't do etc).  The team wishes to bypass the workflow if the resolution status is duplic...

• Question
• cloud
• jira-software
• jira-software-cloud

We need to generate a list of a project based on Severity and Root Cause Category (“Critical (Safety)” and “Design”), but this is not currently allowed. Is there a way we can do that?

• Question
• cloud
• filter
• jira-software
• jira-software-cloud

Hello, Is updatedDate in issues updated when an automation rule is executed on that issue, or updatedDate only subject to manual changes performed on the issue? Thank you, BM

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, I have recently just got the JQL search extender add on.   What I am trying to achieve it to search for particular issues (stories and investigations) where the parent EPIC is not cur...

• Question
• cloud
• jira-software
• jira-software-cloud

hello, I want to create a Jira JQL search for a range of dates but only by month. Instead of the date input of "YYYY/MM/DD" or "YYYY-MM-DD" but instead just MM/DD or MM-DD. Is this possible and does...

• Question
• jira

We have recently gone through an M&A of 3 companies and are trying to consolidate to one Atlassian site. 2 of the companies have their own ProdPad license, is it possible to bring each license in...

• Question
• cloud
• jira-software
• jira-software-cloud

Good day colleagues,    Does anyone know if I can track benefits for reducing average handling time driven by a JIRA issue ?  Does such field exist if using JIRA DOQ versus JIRA WNS...

• Question
• jira
• report

I have a Project Management Kanban board, on which several tasks were moved to the "Done" status about a month ago. While looking at the list of issues I can see them, but they don't appear in the Do...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to get ‘child issues’ and ‘sub tasks’ to show in the basic Roadmap? We have a number of Issues raised that require multiple sub tasks. It would be good to have visibility of these whe...

• Question
• cloud
• jira-software
• jira-software-cloud

I've set up a new Team Managed Project and a specific issue type (based off the Epic, with some additional fields). I want teams to be able to create this specific Issue Type directly from a Slack c...

• Question
• agile
• cloud
• issue-create
• team-managed-projects

...ustomField_10129, "Serious"))}}red{{/}} </td>   I've done some further testing and it appears that these if statements do not work correctly at all, as the following also returns true/'red' when i...

• Question
• cloud
• jira-software
• jira-software-cloud
• smart-value

Is there a way to add or edit the Resolution Options.  I recently added a reopened transition, clears the previous resolution reason but I want to add a re-opened status while the case is opened...

• Question
• cloud
• jira-software
• jira-software-cloud

Does anyone know of a way to use the Yasoon outlook calendar feature that will show a roll up of all issues by due date, but NOT child issues/child issue due dates? I am using the 'Jira project issue...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

I am looking to set up an automation when typing a particular word into a card and then linking this to a label. I was wondering if there is a way to do this. For example: if the first word that I ty...

• Question
• jira-software
• trello

I can see them in 'Issues' and I can only see them in 'List' when I change the filter 'Done items'. Then I see them in the List (but none of them are Done).   And in the Board I can see only 1...

• Question
• cloud
• jira
• jira-work-management
• jira-work-management-cloud

Trying to automate a Jira ticket When the ticket is "Done" it automatically clones the parent ticket and subtasks. But, the subtasks are not cloned on to the new cloned parent ticket. In other wor...

• Question
• automation
• clone
• cloud
• jira
• jira-software

Hi, Is it possible to nest a filter inside another filter in JQL? Currently, I have (PROJ-X being the issue keys resulting from another filter). issueFunction in linkedIssuesOf("key in ( PROJ-1, P...

• Question
• jira

Hello community, I'm trying to share the version in which a bug was fixed with client in the portal. To share the info, we're using the "Advanced Portal Reports for JSM" How can I extract the re...

• Question
• cloud
• jira-software
• jira-software-cloud

I am using Jira insights in part as an asset register. I have a list of user objects and asset objects created via an import from Microsoft Intune I need to be able to automate the process of "assi...

• Question
• assets
• cloud
• insight
• jira
• jira-cloud

We would like to change our issue workflow only for our project. Found this link in the support, not sure will it change entier cloud projects. https://support.atlassian.com/jira-cloud-administratio...

• Question
• cloud
• jira
• jira-cloud

Hi there, I'm trying to connect my team's Jira with our Bitbucket repository. However, when I go into the Jira project settings -> Toolchain -> Bitbucket -> Add code repository, a list of ...

• Question
• bitbucket
• cloud
• jira
• jira-software
• jira-software-cloud

Hello,   Please help me with some informations. I have the ticket PRJ-1234 and Sprint 'FY23 - S10'. The Sprint custom field has the value: FY23 - S10. The Agile value is: Active Sprint: FY...

• Question
• jira
• jira-server
• server
• sprint
• story

When I press in Jira software project ISSUES I can see a lotds of filters there: My issues, opened by my, end so on. Can I manage them. Remove, edit?  When I want to change something in the fi...

• Question
• cloud
• jira-software
• jira-software-cloud

Ticket of Done status gets moved from completed sprint to the scope of new one and remains visible there (counted in the overall amount of sprint scope). Which is not expectable. But when it is ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi All, We have the original estimated field in the subtasks and a screen to edit this field. I want to add another custom field in the parent issues to show a value with the sum of all the origi...

• Question
• cloud
• jira-software
• jira-software-cloud