Jira

Request:  1. The request raised by customers from the same organization should have visibility among the organization. 2. The management group from the external customer we work raised request...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, looking into moving from Trello to JIRA work management for our Ops Team. Currently our team uses JIRA Software heavily. I get notifications when I am assigned tasks from JIRA software, but when ...

• Question
• jira-work-management

I am creating a rich filter dashboard for epics on our roadmap.  One thing i would like to do, is to create a smartfilter warning that flags if an epic contains tasks that has missing origina...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• rich-filter

We have our customers creating support cases via our dashboard that come into Salesforce. We would like to integrate and migrate cases from Salesforce to Jira, which I know is possible through the Se...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

A workflow we commonly use on our team is that issues transition through from "reported" to "waiting for customer" (when we need more info) to "in progress" (with some steps in between) and  som...

• Question
• cloud
• jira
• jira-cloud

Why don't Issue Type descriptions appear when selecting an issue type? The only thing there is a learn more link with a LOOOOOONG list of issues, and they have to find it there? What's the point of t...

• Question
• cloud
• jira-software
• jira-software-cloud

I need to check if dashboards are included in Jira Cloud before I start using them because I have to be very wary of adding to our current service plan.  I have tried searching online but the re...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm a project manager in need of creating some custom fields. My boss is a site administrator, we are trying to elevate my user to site admin as well so I have the right access to create custom field...

• Question
• cloud
• jira-software
• jira-software-cloud

We have a good many workflows. In some cases, those workflows share statuses and those statuses mean different things in those workflows when applied to Kanban columns. For some workflows, a status o...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I followed this script exactly: https://library.adaptavist.com/entity/control-link-directions But ever since I upgraded ScriptRunner to 7.9.0, I get an error under setFieldOptions(allowedLinks)...

• Question
• behaviours
• jira
• jira-server
• link
• scriptrunner
• +1 more tag...

I have a custom field which is numeric.  Is there an out-of-box way to report on this field, to show the average of every ticket?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• report

I have several tasks. They all have blocked by links to various user stories. I want to convert these tasks to subtasks with their parents being the linked issue in the task. How do I do this? &nb...

• Question
• cloud
• jira-software
• jira-software-cloud

Looking to write a query that will capture any issues that got added to an active sprint after the sprint started. I've been playing around with the following, but haven't had much luck. sprint = "S...

• Question
• cloud
• jira-software
• jira-software-cloud
• jql

Hello, I'm new to Jira, coming from an MS Project background, and I'd like to be able to use Jira to manage Waterfall projects, and have the legacy PM's migrate toward Agile at their pace.  I ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello everyone  I want to ask that Can I create a same issue type having epic level so we can create task under that isaue type also that issue have link same like epic have. The purpose is tha...

• Question
• cloud
• jira-software
• jira-software-cloud

Trying to understand how to create a new workflow, publish that workflow, and then associate that workflow to a specific project and all issues within that project.   The Atlassian published d...

• Question
• cloud
• jira-software
• jira-software-cloud
• workflow

A former Jira admin created two sets of Issue link types with the same descriptions Parent to Child relations: is parent of, is child of Parent-Child: is parent of, is child of   &n...

• Question
• jira-software
• jira-software-server
• server

The resolution field isn't required but when I add it to the fields for a ticket submission, it says it required.

• Question
• jira-software
• jira-software-server
• server

Hello everyone, I'm trying to figure out why some of these options are showing to view on the card face but others are not. Before yesterday Person Assigned to the account was an option to add to th...

• Question
• cloud
• jira-software
• jira-software-cloud

Why do a few cards in the Kanban board have grey edges while the majority of the cards do not?  

• Question
• cloud
• jira-software
• jira-software-cloud

is it possible to have a field configured to display the status changed to ready for test as a date e.g. bug moves to ready for test on 01/02/2023 the date is populated into a field?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi  I'm looking to obtain the total time spent in seconds. None of the options I've found will give me that result. {{issue.timetracking.timespent}} returns 2h 56m format {{issue.timetracki...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• smart-value

I have an executive who is requesting a single source for information and updates into the projects that the teams are busy with. He would like to be able to meet with a Team Manager and have visibi...

• Question
• advanced-roadmaps
• cloud
• jira-software
• jira-software-cloud
• roadmap

Here are the details for the error that I'm getting on the JQL below.  Do you know what the root cause is?  

• Question
• cloud
• issuefunction
• jira
• jira-cloud

Hi, I'm using Status Time Report and it shows 8h13m in Status QA for 16 tasks I filtered. I set Weekdays in Calendar:   I decided to compare Time in Status using Control Chart Re...

• Question
• cloud
• jira-software
• jira-software-cloud