Jira

Have a JEMH profile that receives emails to one of our departments and auto-creates a Jira issue for that department.   Am receiving the following error:   The sender [] has no...

• Question
• jira-software
• jira-software-server
• server

If I have a query like : Key in (TR-3000, MP-207, TR-1000, ST-420,...)  is there a way to have the output ordered the way the list looks, rather than sorted by project then key number?  L...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have a workflow with the issue types Epic, Task, and Sub-task. We also have a separate workflow with the issue type Request. The script is blocking the Sub-task creation as expected, but is a...

• Question
• adaptavist
• jira-software
• jira-software-server
• scriptrunner
• server

Context: In our jira project, we have a versioning of releases shown in the following format: R***, where *** is a number (e.g. R100). Goal: My goal is to implement a scheduled rule that will crea...

• Question
• cloud
• jira-software
• jira-software-cloud

On a board, looking at the Epic Panel I have lots of old epics I want to remove. I click on the three dots and select "Mark as Done". I get the following error. Invalid value '12102' passed for cust...

• Question
• jira
• unknown-hosting-type

Hello community, I've created an automation that automatically assigns a ticket upon its creation. However, my issue is that the relevant user isn't being notified when the assignment occurs. I've c...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

My Jira board is based on a filter to consolidate 2 different boards. I am inheriting this board from a previous Jira user. My Jira admins have provided me admin access. I have changed the filters to...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Dear team - In Jira Enterprise, I have 3 projects belonging to the same project team XXX_Portfolio XXX_Program XXX_Team   XXX_Team uses a scrum board and the team wants a filter by feature...

• Question
• jira-software
• jira-software-server
• server

I want to keep the Jira board private but being able to assign tickets to users without permissions. They should only be able to view and respond the tickets assigned to them. Is this possible? How s...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

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• Question
• cloud
• jira-software
• jira-software-cloud

Dear All. Is there a plugging or tool that joins Jira that helps a visually limited DEV  (blind)    Thanks. Edwin

• Question
• cloud
• jira-software
• jira-software-cloud

Does anyone know what causes some boards to not allow (Shift+select) for multi-select of issues in the backlog, but others allow it? We have a few boards in a project. One board allows a multi-...

• Question
• jira-software
• jira-software-server
• server

Good community, how are you doing?! They are asking me if there is a way to transfer and measure the story points from one sprint to another. I give a case as an example... Within a sprint there are ...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to add UIFMI-24 (which is an epic) as a quick filter in the kanban board and i want to be able to display all the associated issues within that baseline in the board.  So essentially ...

• Question
• cloud
• jira
• jira-cloud

I enabled enforced 2FA some weeks ago. Now I want to disable it again but cannot find the option anymore. Can you help with an how-to on deactivating the enforcement in Atlassian Cloud (free)?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

How many steps/versions do I have to go through to upgrade from 6.4.9 to the current version (9.4)?

• Question
• jira
• jira-server
• server

How can I change my email with another one? I get this message below. Sorry, we couldn't change your email Your email change request could not be processed because "<new_email>" is alread...

• Question
• cloud
• jira-software
• jira-software-cloud

Is it possible to use the API or JQL to determine the date that a custom field was modified?  This account is with a cloud instance but I am really trying to solve this on a server instance. I r...

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to create new Initiatives in my Advanced Roadmap, but cannot see the boards at the bottom of the list. All the boards have been setup correctly to ensure that the issue types/issue t...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to save the contents of a multi-issue picker field to another multi-issue picker field since the original field is used as a trigger.  It appears that multi-issue fields are not supported...

• Question
• jira-software
• jira-software-server
• server

I am in the process of updating my Jira test and production servers. The test server is now updated but it caused all of the scripts in my script runner to break. Here is an example of one of the err...

• Question
• jira
• unknown-hosting-type

The company I work for is planning an upgrade of our Atlassian stack. We're running an old version of PostgreSQL (8.4). When did JIRA start supporting PostgreSQL v15? It's not in the upgrade matrix.

• Question
• database
• jira
• jira-server
• server

Hello folks, Brief Description: I am currently running on 9.10.1 and I wish to upgrade to 9.11 due to a recent change that is in this version that'll help improve the business. Although our 9.10.1...

• Question
• jira-software
• jira-software-server
• server

Hello, I was wondering if theres any report about complated issues. Basicly what i want to see if how many issues i have solved in a date range. Thanks for any help

• Question
• cloud
• jira-software
• jira-software-cloud

Hi guys Whenever I try to acces by board I can view the board but get a pop up saying "You dont have access to this issue". I think it is because it tries to load an issue automatically when startin...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud