Hello everyone, I have an issue with configuration of time tracking in Jira Team management project. The structure of the project is Epic -> Task -> Subtask. We work very often on subtasks and...
A few weeks ago I turned off JSM access to several Jira users, leaving it active for just our Support team. Starting a couple days ago, I started getting emails from Atlassian telling me that a...
in Jira projects, so incoming queries are coming from a parter and they come in as the requester for eg John Wick where can I change the setting that I will be able to see email under the name or in...
Does anyone know if the Suggestion issue type at the following link is a new supported Jira issue type, or does this look like something that was custom built? I have users that are interested in imp...
Does the "Bitbucket Pipelines for Jira" add-on trigger creation of fixversions and associate related issues with that fixversion when a pipeline is run?
Hi, one of our clients reported that JIRA API (server, core) https://docs.atlassian.com/software/jira/docs/api/REST/9.9.0/#api/2/issue-getComments returns 302 response status. I cannot re...
Hi I'm trying to delete Jira Software from my account, but I'm only able to cancel it. I have the delete button click it, type "CANCEL" says its cancelled, I can use it till July 16. I then try to de...
Hi all, I'm curious to know if it's possible to set a default value in a comments field on a transition screen? I have a need from a customer to add a custom field checklist to the body of th...
I have two projects; “A” and “B”, with issues that are linked to epics in a third project “C”. The idea is to use Timeline or Plan in project C to visualize progress in project A and B by using the s...
Hi everyone. I have currently configured our SLA using the SLA time and report app as follows: 1. New call comes in - SLA start. 2. There is a 4-hour window to as...
Hello, I need your assistance. Do you know if it's possible to make a field mandatory when an issue is flagged? I created a new field to describe the reason for the impediment, such as priority, cha...
We are currently looking at a project over a few months and will need to add holidaysdays to the capacity planning when people are off. Is this possible? I believe it was possible in previous versio...
Hi, How can we calculate time for a bug Use case: ticket is created -> label added - > investigation is done -> label removed = time between creation and removing label is required ...
I want to know if there is a possibility to set up automation rules that handle interaction between different types of issues for example if a certain type of issue moves to a certain status a field ...
I want to use JIRA project get API in my angular14 project. But Every time I tried to implement this in my angular application and fetch data through JIRA Project REST API I faced CORS policy error. ...
We have users in a team working across multiple timezones. Our individual accounts each show our personal timezone and when we log work on a ticket, it shows that time. However, when going int...
Hi, I installed the "Elements Connect" plugin in our jira cloud and wanted to test it, but the admin page is blank. Does anyone has any clue? Thanks and best Regards, Roland Siegel
I see in Automation a new Trigger : Vulnerability found I'm using it and when I move to Action Create a ticket, how can I set that the Summary and Description will be taken from the Tool as it ...
Not able to go and see any archived projects. when i select the archived projects it shows blang page any suggestions?
I don't have the dialog box for highlight suggestion when I try to implement a cucumber test in guerkin. It also does not appear when I type ctrl+space. Is it provided on xray 6.1.4 + jira v8.13.22...
Good morning, I would like to create a formula in JIRA Structure in order to highlight the overdue days comparing the date of today and the field Target Start, but only for the issue type: Story. I...
Hello everyone, One of my colleagues is managing multiple projects and would like to highlight context switches between all those projects. He created a dashboard to count number of issues but id...
Im a QA lead, We use to assign the ticket to devloper and no field for QA who test it. My problem is, i have assigned(not assigned in jira) list of ticket to a QA team member in an priority ...
Hi, I want to set a trigger where a msg will be sent to slack after 6 hours of a ticket has closed. I am not able to find which trigger to use. So when the ticket has been closed say at 4pm ...
how do i delete a running sprint in jira ? i go in page of backlog, my sprint is running and i don't see a menu with trees points to delete a sprint i'm administrator of the jira's project ? thans...
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