Jira

Atlassian, This morning you double billed my account. When I went to open a ticket I found the Support Create Issue is not functioning. It will not look up my SEN. When I skipp over this and at...

• cloud
• jira
• jira-cloud

How do I add searching to an exiting multi select custom field in Version 5.2? When I click edit, I dont have the option to add search template. When I create a new multi select custom field the op...

• jira

Are any logs available to JIRA OnDemand administrators other than the audit log? We are integrating another app with JIRA and the ability to access some logs to determine how JIRA is (or is not) han...

• jira-cloud

The velocity chart is not consistent with the velocity for the Sprint in the dashboard. For our project, velocity in the dashboard showed 150 story points. We ensured that all bugs/tasks are 'Close...

• jira-software
• report

I am looking to add some fields to the clone issue screen. Currently the only field available to modify for the cloned issue is the summary field. I want to add the description field and possibly a c...

• app
• clone
• jira

I've used json {"active": "false"} or {"active": false} to PUT a value. It responds: "error.no.value.found.to.be.changed" while GET gives the current {"active": true}.

• jira
• jira-administration

Hello, i'm using Jira OnDemand and found there is limitation of 2 months in getting timesheet reports. In Knowledge Base i found that "Maximum Period Limit" parameter could be adjusted to increase ...

• cloud
• jira
• jira-cloud

I am trying to logon on to JIRA as administrator to allow me to create a project. Can you help?

• jira-software

Hi, I want to know how Jira is generating Velocity graph. I was not able to understand the logic / mathematics which Jira is using to show velocity graph. Story points in velocity graph is not match...

• jira
• jira-administration

Hi, I've configured a scripted 'Number' field in Jira which holds the resultset value from groovy script by querying the Table Grid Editor plugin's customfield via database tables. Below is the lin...

• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• scripted-field
• scriptrunner

If I want to create issue by using create issue dialog box I don't get error message such as: summary: You must specify a summary of the issue. I only get the pup up: "Issue undefined - has be...

• jira
• jira-administration

We want to use some new fields in issues. I have added new Checkboxes type field. However, we have requiement that this field only be set by a specific user or group. Are there any way of doing suc...

• custom-field
• jira
• jira-administration
• restriction

How can I search for a certain type of parent issue (Bug for instance) and its sub-tasks using Jira on demand?

• cloud
• jira
• jira-cloud

I am trying to install Component watcher on JIRA 5.0.1 but getting the red message: "Could not find a handler capable of installing the add-on" What gone wrong?

• jira
• jira-administration

We are considering Jira Agile for our enterprise agile platform but competitors claim a single instance of Jira cannot hard large active user loads. Anyone have experience / evidence to the contrar...

• jira

Hi, When I try to delete a user from the internal directory I amm getting the below error. Exception trying to remove user: java.lang.RuntimeException: java.lang.NullPointerException I need ...

• jira

Hi, how a user other than an JIRA admin/project admin can see the project role on JIRA ?? please reply, Thanks, Nayan

• jira

We will use the "creating issues and comments from email" feature. The reporter of the issue is matching with an existing user account. I want to search this issues and saved as a filter.

• email
• jira

I have a problem with filters in JIRA. When I add some extra columns (custom fields) I can't save them to the filter and when I try to use a filter they are not visible. I can't sort with this new co...

• jira

Hello everybody I'm thinking about situations like fail of database. I got One instance of Jira, two postgres databases(one main and second for replication). Point is to act when database will fail...

• database
• jira
• jira-administration
• postgres
• replication

Hi all, I'm wanting to add extra fields, such as root Cause within the "Resolve Issue" screen, but within Issues or projects, I cannot find anywhere where I can update this. I have been updat...

• jira
• jira-administration

Hi folks! I've another question to you out there. We customized some Mailimports for specific Projects. They work just fine. But if some Mail is importet into Jira blank lines blow up the whole ...

• email
• import
• jira
• jira-administration

Hello. How do I prevent an issue from being Closed if there is 'next' word in FixVerion/s field? Thanks.

• jira
• jira-administration

I want to see time sheet report of my entire team.

• jira-software

Hi All I am on jira 6.1. Anyone can create a dashboard and share it with everyone. I want to be able to restrict this ability. I want that 1. only project admins can create new dashboards 2...

• jira
• jira-administration