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My situation is this: We're using Service desk and clients are putting in new issues. Those issues, if they require development get cloned and moved to a different project. When the development is ...
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I can create a custom field "select" list" and i know i can specify a number of "options" for users to choose from. my question is, is there a limit on how many options a custom field has? can i h...
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Hi All, I have written my static HTMl page for use as a maintenance page. how do i go about getting apache to go to the static page rather than the JIRA login page? thanks
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Hi, We're currently evaulating several Jira consultants to help us create and define workflows and provide admin tarining. So far, we've spoke with Service Rocket and Appfire. While Service Rocket ...
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I am importing data from Bugzilla to Jira. I created some custom fields in Jira to match the ones in Bugzilla. In Bugzilla, some of the custom fields have a default value of '---'. In Jira, I set the...
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We are getting this error when trying to create an issue the service desk. Error creating issue: Exception while executing SIL program >>userManager<< What does that mean? Where ...
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Hi, We've been evaluating JIRA Service Desk and like to find out if there is an Asset Tracking plugin that you can recommend. Any suggestions would be appreciated. Thank you. Riza
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looking at the product and have a question aboout entering time. i see that we can log time to an issue what we need to do is also track time to meetings, PTO Holidays and other NON-Issue type item...
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How do you link an issue to a release? I created a custom field called Targeted Version where a user can pick a release, but when I click on a project version's issues, it has no issues.
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Is there a way to define swim lanes on a Kanban board dynamically based on the result of a filter? For example, I want a seperate swim lane for each epic card in project X, but I don't want to have...
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I am a new user to Jira. Misc Workflow extension 3.0 was purchased for additional features in Workflow in Jira 6. The license was set up and shows that the plugin Valid for one year for given number ...
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Hi Team: I commited a code. And I created a Crucible code review. However, later on, I commited another code and its code review and what I see was that there are two code reviews in the new commit...
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I am looking to have jira issues automatically generated based on eamils sent to a specific email account
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As of today, nobody on our team can see the Commit tab. Yesterday everything worked fine - we are using Bitbucket / Git. I verified I have the appropriate permissions. (Again, we made no changes from...
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NA will not work without a default notification scheme yet my JEMH setup sends duplicate emails if I have one enabled. How can I get these two to work together?
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Hi there, I only just happened upon this forum today and have been searching around for the answer which I am slowly peicing together. I dont full understand how all the data links together. ...
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I would like to have a pie chart gadget based on "epic link" field. It does not display in the drop down. How can I get it to be in the drop down?
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I am importing a CSV file. I get an error parsing comment. It's a date parsing error. Is jira actually scanning the coment to try and find dates within the comment?
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Hi. We are new to JIRA OnDemand. Some of the developers on our project work for a 3rd party. The 3rd party has its on JIRA onDemand instance. Is there a way to give them permissions against ou...
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If we close an issue we resolve it before and fill the root cause. We only can see the values from field root cause under History. Is it possible to show the value directly under the details of eac...
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Hello, I have a question regarding notifications for component leads. I have this dilemma where I have multiple components and multiple component leads under one project. I have setup a custom noti...
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Hi All, I'm attempting to create an Add-on for some of our business operations. I have an ssl protected very simple web page here https://www.mediahivetcm.com and our descriptor is here https://w...
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I get `java.net.SocketTimeoutException` when searching in jira. How can I increase the timeout ? Code: ---- JiraRestClientFactory restClientFactory = new AsynchronousJiraRestClientFactory(...
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HI All Do we have any official upper limit on issues on JIRA 6 when it is recommended by atlassian to create another instance. I know on jira3 there was 200K, it was 500K on jira5. But i am not s...
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Is there a way to track when users simply view an issue or download an attachment in a specific JIRA project? Similar to viewtracker plugin available for Confluence.
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