This question is in reference to Atlassian Documentation: Configuring estimation and tracking So I added a new project and started adding stories to a backlog. I then placed them in a sprint and wen...
If I do not use labels and instead string all their projects together into the board's filter, then permissions work correctly. This behavior changed recently in our cloud based instance (Feb 2...
Hi, I was trying to import a backup of my JIRA system to JIRA Cloud and I got the following not very useful looking error message: What does this mean? I'm running a fairly old ver...
How to add epic to an issue.RESTAPI
Hi, I have written a filter to return all closed tickets going back 10 days. However, now there is a requirement to add who resolved the ticket to the filter. I have checked into thi...
JIRA Service Desk Reports (Created vs Resolved) is not listing any resolved/completed issues. Can you tell me what drives this report so I can correct it to identify the completed issues? Thx!
Hi there, I realize that I am trying to use JIRA (cloud version for now) in a way, that it was not originally meant to be used, but I'll ask anyway: I currently use Kanban to visualize our customer...
Hi, In the Webhooks page you have a thorough example of an issue related webhook - where can I find the JSON structure of all the other webhooks and when they are triggered, e.g. is sprint_updated i...
I need to get a simple url from a project so I can link to it in my app. I'm using the JIRA API 7.0.10 and the expand field just don't want to work. I do ?expand=url and there is no url property...
I have one project ticket that is created but want it also to exist in another area to be managed. I hope this makes sense. Any help is appreciated. Thanks, David
Oh, I know that answer! Because someone doesn't know how to parse dates properly in JavaScript! That is so extremely annoying that the software used to manage software product has issues ...
How do you disable email notifications for a single user in Jira?
We are a growing company and like the flexibility of the Atlassian Cloud but want to know what would happen when you get to the 2000 user limit for a Cloud license. We use JIRA Software and Confluenc...
Subjects need specification, to embed a web within a web. The problem arises when using an <iframe> as HTML component, I do not know any other way to embed a web. There is a component to be Ji...
is possible lock the slates to users based on their roles or groups. Thank you
We would like all NEW email and all requests eventually to go to only to one queue, named triage. From there a "dispatcher" will then dump the request into the appropriate queue, say "systems" or "Ne...
Hi We use a JIRA Agile Kanban board for our project and we have a column name "Queue (Waiting for Customer)". This column has a relatively high WiP limit since a lot of support tickets that ...
We are interested in having the status of newly created tickets default to particular status', based on the permissions of the user who entered it, for the same project. For example, if someone...
I would like to manage functional requirements by functional area and have traceability from high level functional requirements through to associated stories, development and then implementation. At ...
This question is in reference to Atlassian Developer Documentation: JIRA developer documentation How to configure JIRA, not to truncate attachment's file extension.
Hello, this is driving me crazy. I created a post script function on the create transition, so that issues of one kind (you'll see in the screeshot) would be closed automatically after create (this ...
Hello, I am asked to add a column for issue type " Bug " on the Kanban board. When I go and add a column named "Bug" and select the status in progress, none of the bug issue types with the sta...
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