Dear All, I purchase JIRA service desk with Confluence (for KB) and want to start using it for internal IT. I can seems to find the way to customize the users portal categories the ones shown on po...
Related content: Epics vs stories vs themes vs initiatives
I punt my password of JIRA administrator, but i can't access., what user it’s granted
I have just set up JIRA and I think I may have made some settings wrong! I need to speak to someone via phone who can guide me though the setting! I just need someone to walk me through the basi...
Hi guys, I purchased a JIRA server + agile license several months ago and installed a 64 bit linux JIRA server(version 6.4) in my local box. Now I am planning to uninstall it and make a clean r...
Hi, Is it somehow possible to have some kind of conditional permissions on issues? Like if User A or User B is the reporter, then either User A or User B may close the issue. Best regards, Marki
Hi, I am trying to generate a project pivot report. No matter what combination of input criteria I use it always returns no data. I have tried adding the appropriate users to project roles and...
So we are trying to build three types of change management - Minor, Major and Routine Two questions: How can I create a custom workflow piece - for example, I want a "Cancel" Button Transition so ...
I have a service desk using issue collector with a form in our product application. I need the issue collector form when submitted to create a user if they don't already exist just like if they had e...
Hi, I am using JIRA Scrum. I would like to use JIRA to track my SDLC, request, design, development, and QA. I would also like to track time for each stage. We are current...
Hello! I have a project and want to allow an user to create and resolve an issue - but not to have the abillity to browse the project. Create Issue works fine - but the permission "resolve issue" h...
Does anyone know about limits imposed on various fields? I am using JIRA 7.1 on cloud
I am looking for a plugin that can perform calculation only for given below condition: 1)When a issue updates 2)At the end of the day ( or every time date changes ) To make my point more c...
Dear all, I created new screen, screen scheme and assigned it to new project. but when I tried to test creating the issue, it failed with the error 'Error creating issue: Unable to clean field - 'c...
This question is in reference to Atlassian Documentation: Assign users to groups, project roles, and applications So, I just barely started my JIRA account and I'm learning how to use it. I cre...
The velocity chart is only showing 2 of 11 closed sprints. Why?
Hello, I would like to know if it is possible for a custom field (or any field in general) to be only visible when the issue is on a specific status within a workflow. i.e Can I make the ...
Hello, I am trying to create an automation which sends a custom email whenever an issue is closed on JIRA Service Desk. I am using the following option: Issue Workflow > Add Post Function &g...
We are creating a new installation of JIRA Software version 7 on a server with Windows Server 2012 R2 64 bit and would like to install the database on an external SQL 2014 server. I cannot find ...
This question is in reference to Atlassian Documentation: Finding your Server ID Ask your question here...
On JIRA Service Desk, We would like to populate a particular value in a field based on the value selected in another field. In this case, we would enter the customer name and it would automatically ...
When I add a comment to a request in service desk (v3.0.5), the following text is pre-populated: "Hi [Full Name of Reporter], – [Commenter's Full Name]" Can this default text be mo...
Hello, I have a project listed in my Projects dropdown but when I go to that project and try to add an issue to it, I am unable to because that Project isn't listed in the dropdown under Create Issue...
This question is in reference to Atlassian Documentation: Advanced workflow configuration A user is added to the Close Issue permission scheme for the project, but the condition on the Close transit...
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