Is it possible to notify an email address when using the Automation feature in Jira Service desk, instead of an Alert user? I have a team email in place to notify when we loss connection with on...
I have about 400 different filters i need to make. Currently the queries are all in an excel document and I am manually coping and pasting them in individually. Is there a better way to do this? Mayb...
Currently when a subtask is converted to an issue, there is a history entry made indicating who the Parent issue was. I would like to make it more obvious by adding a "Linked Issue" like "clone...
So I am looking for a way if it exists to use JIRA Service Desk as a semi-simple order request form. I have played with the JIRA Service Desk Extension add-on which offers almost what I'm looking fo...
I added Resolution field in issue screen and since then whenever I make any update (update any attribute) to the issue, the story name shows scratched. How can I hide Resolution field from Iss...
Currently we have Priority Names as Critical, Blocker etc. Is it OK to change to P1-Critical, P2-Blocker etc? Would this impact users' saved filters and reports that use the Priority field? Wha...
I am trying to get history searches for due date field, which is a system field. I want to find issues which their due date was changed from empty to something, or from a date to another date. &nbs...
I am attempting to automate our teams workflow as much as possible and one thing I am looking to do is update the Parent Status when all Coding Sub-task have moved to "Review". If any coding subtask ...
I have a custom field that I am trying to show on my filter results page because I would like to export it to Excel. The problem is that I am trying to show the column "Zone", but there are quite a f...
This question is in reference to Atlassian Documentation: Missing Event in configuring SLA Automation Rule I get a 404 not found when using postman to trigger the UT task. Is there an updated ...
Hi, I am trying to use jQL for a webhook, so i can catch issues with a date custom field (release date) when the release date was changed. any idea how the jql should look like? &n...
I'm new to JIRA plugin development. I've looked over some tutorials. I've done struts development in the past and node js. I'm just hoping to get some pointers maybe a overview of what to do or ...
Our company works on several projects for different clients. We have clients that want to browse and freelancers that work on different projects. This caused me to play around with permissions as th...
My company has separate apps for Agile stories (Assembla) and our bugs (Redmine). We want to move everything into JIra cloud. So far I have created a CSV from Assembla. What is the way to setup a p...
This question is in reference to Atlassian Documentation: Cloned instances FAQ Can our Denovo.atlassian.com instance be cloned for about four weeks and made available to our developer to do testing?...
My administrator left and changed his password before he left, How do I get those privledges?
Hi, I am new to JIRA Service Desk and doing a POC using a trial(7 days free) version. I am so far succeeded in creating a Service Desk Project, Adding a New Issue Type, Request Type, Custom fields fo...
...ssueInputParameters.setComment("xxx") issueInputParameters.addCustomFiedlValue(orderFailReasonField.getId(), ["test reason"] as String[]) issueInputParameters.setSkipScreenCheck(true) ... However line 5 failed d...
This question is in reference to Atlassian Documentation: Managing access to your service desk We need to disable the "sharing" field in which the customer has the chance to share the requests they ...
Assume I have a company with 3 branches (e.g. Berlin, Paris and London). I have 1 recruitment project in JIRA with 3 possible issue types (like above. Let's say "RecBerlin", and so forth). Now I want...
I have followed the documentation on adding AD to JIRA, but I can't seem to make the connection even though the certificate was created. Are there any tricks?
Hi, what is the type of Products custom Field in the screen shot ? i tired with Select multi Select & Label , but could not identify the custom Field type ? i am using JIRA Core v7.2.4 ? having ...
Hey, is it possible to capture updates on an issue in javascript? I got a list of issues with a filtered amount of fields. If a user in JIRA updates one of the issues in that list, that ...
HI, I am trying to write a JIRA listener with the Atlassian-event library in Jira. If you any sample code, please provide it.
| Subject | Author | Posted |
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| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST | ||
| November 28, 2024 6:09 AM PST | ||
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| November 25, 2024 3:52 PM PST |