Community resources
Community resources
Community resources
Jira
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Hi All I have a specific requirement. We have several teams and often lot of issues are blocked by other teams. My question is how can i visually see the dependencies within teams. I k...
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This question is in reference to Atlassian Documentation: How to Import Issue Links from a CSV File https://confluence.atlassian.com/jirakb/how-to-import-issue-links-from-a-csv-file-740262715.html ...
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Hi, I am currently using JIRA portfolio for a cross-tower release and I have set it up with the boards and a cross-project release but there are a few problems that I am having. First of...
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I like to search by component all the time and it's a real nuisance to click the more button and then choose component option and then the component. For example in the issue navigator menu&nbs...
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Does Atlassian support ftp downloads or at least browsing to the root folder of the JIRA plug-ins ?
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Dear SupportTeam, we are using at the moment Jira v7.2.3 with the Checklist-AddOn v3.1.5 and observed that the checklist is sometimes not working correct. The checklist will not expand and the items...
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Hi. Is it possible to create subtask of subtask in JIRA?
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I would like to know the advantages and disadvantages of one option and the other: 1) Hiding a custom field from an issue type for a given project 2) Removing the screens associated to the custom f...
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Using JIRA v1000.526.0 and just set up a service desk but can't see the text editor bar when trying to comment in the Customer Portal (see below): test.png But it does show...
597 views 1 0 Deleted user November 10, 2016 -
Hello. We have JIRA 7.2.2 installed on our server and JIRA Service Desk 3.2.4 (Evalution version). I have created a few "Service desk" projects, about 10 customers and two agents. Now i wish...
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Hi, I do NOT want to autoschedule issues in BigGantt. Is there a way to switch this feature off ? Globally or even for each Gantt? Currently I can indicate manual scheduling within in a particular G...
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I am costing up the implementation of JIRA Service Desk to get approval from our board. I am slightly puzzled by the maintenance/support costs. The Atlassian Website shows me this; Maintenance Cost...
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Hi, I understand that there is no technical connection between a status and a resolution. But from a developer/user perspective, there usually is. For example, in our team the only valid combinatio...
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Buenos días, se pueden crear dos usuarios con un mismo correo? Al intentarlo, te sale advertencia, y no quiero seguir por si perjudico el que tiene originariamente el correo. gracias
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Hi! I have a question. My company has got a business account, and we want to connect the JIRA sofware with Gsuit via LDAP, but we don't know how. In this case, we need help! Thank you!
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Why the query: assignee was in membersof(<group>) is working when I am using it (as administrator), but I shared the query with other users, and there is an error: "A value provided by ...
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Hi, We're using JIRA Agile ONDemand. Many of our users are very busy and not inclined to traverse multiple tickets. I'd like to find a user friendly time entry service that will allow my ...
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When I try to add roles to user or groups the pull down for roles does not show the roles there is set up in the system
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In my JIRA Cloud instance, the JIRA Suite Utilities add-on is greyed-out. All modules show as disabled, and I cannot find any way to enable. My understanding is that this add-on comes/came pre-...
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I want to validate that the review created for the JIRA-issue is closed before it's possible to close the JIRA-issue. Is it possible to create a transition validator in JIRA that validates the statu...
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Hello together I am looking for a way how I can create a report that shows for the whole team the time to first response on a customer request. The goal is that we contact the customer within 4 hou...
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