Community
Q&A
Jira
Questions
Automation feature notification possibilities..

Automation feature notification possibilities..

Is it possible to notify an email address when using the Automation feature in Jira Service desk, instead of an Alert user? I have a team email in place to notify when we loss connection with one of our data feeds. I would like to notify the team email instead of entering all of my team as alert users. Is this possible? Thank you in advance!!

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote

Answer accepted

you can add the email as a user. make it restricted to portal so it doesn't eat a license. and simply use "alert user" and pick the email as the user.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Thanks Jack for the quick response! I really appreciate it.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Automation feature notification possibilities..

2 answers

1 accepted

Comments for this post are closed

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events