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Community resources
Jira
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I would like to setup some users who will be Service Desk Agents and some users who are NOT Agents. My understanding is that an Agent is someone who will respond to requests. So how do I setup someon...
225 views 1 1 Deleted user December 27, 2016 -
Right now JIRA core is customized such that when you click on close button of a ticket, a MODAL opens and filling each field in that Modal, we click submit button and the ticket closes. Now a need is...
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JIRA 6.2 and confluence-5.4.3 is not working in windows 10 but it is working windows 7 it is throwing the error page cannot be displayed
332 views 2 1 Deleted user December 27, 2016 -
JIRA limits the visibility for "Done" status tickets to 15 days when reporting, how can I extend this value?.
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hello we need to pull out a report in which we need all the task/issue which were closed after the due date.
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I have two workflows that are not interacting the way I expect. (What I'm about to describe is simplified but still shows the problem. Sorry it's so involved but I don't see how to make it any simple...
500 views 1 0 Deleted user December 27, 2016 -
We've just moved over from ZenDesk and were surprised to learn that issue collectors can't handle unknown users (i.e., the submitter needs to be a defined user before they can be listed as a reporter...
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The perpetual license is very interesting, get to use the software for life without additional cost, GREAT! But what about software upgrades, is that only possible with the annual maintenance fee? &...
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How can I create a R:/ address link to open, when logged in from the network? Is this possible without an add-on?
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I am trying install Links Hierarchy for JIRA & Agile on a standalone server without connection to the open internet. I have downloaded the license file successfully. Is there a standalone i...
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Is there a way to change how the "Remove from Sprint" action (When you right click on a ticket" works under the hood. Typically this will move the ticket to the next sprint, I would like the actio...
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Can the Create transaction by modified to set transitions based on Issue Type? For example, can JIRA send Bugs to the "Bug Backlog" and all other Issues to "Backlog"? I looked in the Crea...
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I would like to see a point marking when a story is set to "In Progress" on the burn down chart. It would make it easier to see if a specific story was estimated correctly or took too long to complet...
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Hi, My situation, we have a team of 1 analist, 3 front-end developers and 3 back-end developers. We are going to release next week the first version of a e-commerce website. The first release will ...
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Hi, My application in MVC. I wanted to integrate service desk in it. Can u please provide sample code to get all request using OAuth. Please provide code in c# or Jquery.
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I have created a gadget and i want to set the user preferences in the gadget. I have added UserPref <UserPref name="Project" display_name="Projects" default_value="Test" > // Get userprefs i...
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...uthorized":false,"valid":true,"errors":[],"successful":false},"message":"Could not create content with type page"} at Script512$1.handle(Script512.groovy:367) at com.atlassian.plugins.rest.module...
946 views 3 0 Deleted user December 26, 2016 -
I am using following REST API to get all the users on our JIRA server, but it never returns any additional record after 1000. There are more than 1000 users on server. https://myjiraserver/jira/rest...
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HI, Earlier a JIRA ticket has been raised regarding this issue with reference to that ticket (Reference: GHS-65913) our corporate security team came up with the below recommendations to d...
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i wanted to set escalation matrix for JSD project issue like ... Issue will created and assign to someone(admin), if responsible person is not responded on that issue within 48hr then the issue goes ...
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I try use edit issue action and edit field priority. My tries: priority = 4 priority=Minor priority='Minor' priority={'name': 'Minor'}
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Hi, When I am checking my mail logs, at that time I got this kind of errors. Thanks, Shashank
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