Community resources
Community resources
Community resources
Jira
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Hello! Consider I have issues in my JIRA project. Some issues are resolved, some are not. Each issue has a complexity value (integer number) assosiated with it (I'm using Story Points for this)...
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Hello, I have a problem and need some help. I have two different instances of a JIRA application -> Jira1 and Jira2 (but they are directly connected with each other). For synchronization I want t...
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Hi, the current time tracking report in Jira is per a version. I would like to create the same specific report per sprint. Is it possible? Eli
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Hey folks, does anybody know about a service desk add-on / extension which allows to add more details to the customers profile? In our business scenario we receive customer requests at our service ...
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Hi, Just need some clarification. Installing Jira Service Desk, will also install Jira Core. But does this provide access to all the functionality of Jira Core or will I need to purchase and install...
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If I logged-in as a service desk curtomer and create a request with an attachment. Then go to my requests and try to open the same request, in the attachment section , it is unable to view attachment...
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After a user submits a ticket, I would like to have a confirmaiton page which has been customized by our needs. We are using Jira Cloud.
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I would like to have some text (default value) for the Descriptoin field. How to do this?
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Hi, In my project we create a separate "Test" (Zephyr) issue for every "regular" issue (Task, Bug, etc..). In our customized workflow there is only one transition that moves the status to "Done", a...
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<original question removed by poster accidentally>
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How to use logging from inside Jira plugins? is there any howto about it?
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Hi We are having Jira, Bamboo and BitBucket are running in Production. so for upgrade process, we created the copy of the prod server and done upgradations of all the three. For te...
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I need to restrict users in our network not to access any Jira / Confluence / hipchat hostings on cloud other than the one created for corporate use. Is it possible to have a dedicate ip for the...
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I recently added a Kanban board to my project (in addition to Scrum) and changed some workflow configurations. I assume that one of those two things made the progress bar always show no progr...
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I have a table that calculates the total cost of a program, by summing up the individual costs (rows). I need to store the total cost from the table into a custom field in JIRA so that it...
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I would like to create a report in Service Desk that shows the average time to resolution of issues for a given time period. I would also like a report that shows the average age of currently o...
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I have an integration that triggers off of a "Changed Flag" field. What I want to happen is any time the Due Date or several other date fields change (most of these changes are done by hand, not thro...
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Right now we have an email with an emoji in the subject that has brought down our entire email channel so no tickets are able to come in from our inboxes. Deleting the email from the inbox has not s...
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I need to create a scripted field who shows in each issue how many times another custom field change, i want a code who helps me to resolve this. Regards.
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Hi, We are trying to follow the steps outlined in the Atlassian instructions to prepare for the upcoming configuration changes to JIRA application emails for our Service Desk: https://con...
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I have teams in two timezones that can work on same component. I want to split issue assignement to a user for a given component, based on issue's create time. How do I achieve that?
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In our project we recently started observing that story with Done status are marked as Discontinued .How we can change it to show as Done.
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I am trying to figure out how to have a hierarchy that is a bit different than what seems to be allowed in Portfolio. We have Program -> Epic -> Feature, Bug -> Subtask It seems like I hav...
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Trying to figure out how to get all tickets in a range, e.g. if the tickets are for project abc and issue numbers 400-410 all need changes, can I at least query a list where I only see abc-400, abc-4...
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I'm looking at my Epic Burndown report, and for some strange reason, I'm seeing a sprint from a different project show up in the report. The unwanted sprint is called "2017.05.23 INFRA". ...
673 views 2 2 Deleted user June 9, 2017
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