Community resources
Community resources
Community resources
Jira
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We just upgraded to JIRA 7.2 from 5.x. I am just a general user of JIRA and my biggest surprise was what seems like the inefficient use of screen space relative to what we saw in 5.x. It ...
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Is there a way to put a Desk ticket on "hold"? Sometimes our customers request a delay, but the SLA timers keep ticking. This skews our SLA response and breach reporting.
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I have screens that have the Assign user field to use as an issue flows through the workflow. What I don't want is the Assign button available for all users at all stages in the workflow. How do I r...
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We are observingbelow errors in JIRA logs intermittently, Can you please look into this and advise why this would happen 2016-12-22 14:00:15,384 http-nio-8081-exec-22 ERROR ddean 840x203598x...
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Hello! The JIRA Toolkit Plugin is preinstalled, but every module is disabled and there's no button to enable it. Am I missing something? Capturar.PNG
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Users are not receiving emails for events except for comments. When I transition an issue, no users (including those watching the issue) receive an email. I can send test emails successfully. When...
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I work with JIRA here at Draper and love it. I would like to install JIRA on a Raspberry PI 3 at home running headlessly (with the $10 minimum license). I think my overall system footprin...
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Hi, I'm trying to assign a user group to a project role (Administration / Projects / Summary / Roles / Users), but the group doesn't show up as an assignable item (in the Roles table, when I click i...
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I'm using JIRA Time Tracking and want to change timespent / timeestimate in an automation rule. When using Edit Issue with the following JSON, i get the error message 'unknown field ignored' when th...
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what is directory structure in jira? we noticed that atlassian-jira.log and catalina.out both are located in different paths. In which criteria we need to check both the logs. Ple...
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Hi I've created a Role (Designers) & added 2 users. When i go back to my project and raise a new issue, why cant I assign a new issue to the Designer Role? What steps do I need to take to have ...
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The query "status was "Resolved" by currentUser()" works to find issues resolved by me. It works also to find issues resolved by members of a specific group: Status was "Resolved" by membersof("..."...
- 739 views 8 0 Deleted user December 22, 2016
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Hi all, we are experiencing a strange behaviour with JETI. If we look into the Email tab (Email Audit Log) we see all outgoing mails but only a few incoming mails. I cannot see any hints on why this...
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Hello, I am using Trial version duration 7 days.Could we extend this period please ? we are working on it and we need to save this work.we are in discussion with Atlassian to have license but we nee...
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When creating a new project using the rest api, how would I make the new project use another projects configuration, similar to the "Create with shared configuration" option when manually creati...
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Do you know where the name 'test' is being picked from: in the attached screenshot? I can not find it anywhere in my configurations and looks now like it is test environment.Test name jira.PNG
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Hello, i am loooking for a possibility to limit the choice of users, if the event is assign to someone. At the moment i can choose every user in this project but I want, that the user-group a can o...
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How do I define a search listing issues where a given (list of) user(s) added comments? Without having to use yet another plugin, that is...? Many thanks, -wolfi
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I have an issue in a project that each time I tick off watching it, I just get added right back on. I removed myself by a number of methods including, in form editing, edit issue, and via a transitio...
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Assume you have 2 teams, each using their own JIRA to manage their side of a product development project. They decide to use one of the issue sync solutions which exist on the marketplace (here) &nb...
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