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Boards and Issue Explorer (via Project) does not show any items

Guy Morad June 12, 2017

Seraching for issues in JIRA works like it usually does, going through any of the boards (which all worked yesterday) will show items in the backlog but not in the active sprints, board or issues pages.

Thanks for your assistance!

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somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 12, 2017

Hi Guy,

There is an article titled Issues are not appearing in Boards that I would start with first.  When there is an inconsistency in data like that I always recommend trying a Full Reindex first.

Take a look at that article and if that doesn't help you may want to put in a support ticket to have the team look at the database and test locally.

Cheers,

Branden

 

Guy Morad June 13, 2017

Hi Branden, thanks for the quick response.

Unfortunately I couldn't find a way to 'Re-Index' properly. We went through the Atlassian documentation but couldn't find a way to do it.

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